KFC — Restaurant in Bemidji

HORRIBLE HORRIBLE SERVICE- Sunday July 15 @ 6:30 pm. Not much more I can say about it. The lady (Tara) at the till seemed like my family and I were a bother to come in and eat. She got upset when we were deciding what to order because we were taking too long (no other customers were in line). When it came to pay, she got extremely irritated that the credit card paper ran out- screamed to the people in the back "CAN I GET SOME HELP OUT HERE! I HAVE A BIG STUPID ORDER!!!!"

Ordered dinner online for my family and I on 04/22/2025. There was no option on the order for the kind of meat. I called and talked to 3 different guys who were very rude and didn't seem to know a thing. I only asked if they could make sure it's all white meat, which really isn't a hard request and they all had to keep checking with each other if they could do that or not. I was finally on the phone with the manager who the guys told me was (Shaun). He was absolutely rude and said he can't do that. When I asked for his name - he paused and then hung up. I went into the store (Paul Bunyan Dr. Bemidji) and he was on break. (Probably why he hung up - to go on break). When I talked to the guys, they said his name was Shaun and he's the one who hung up on me. Two of them admitted it. Shaun was also written on the board where it shows who is working. When he came back from break, I confronted him nicely and he told me his name was "John" and he claimed he didn't hang up. His friends already ratted him out. And I'm sure he lied about his name as well because there was no JOHN on the board, and the other guys said Shaun.

Either way, won't be back and opted for the refund. Very rude. Very...

Over the last year I have visited this KFC location 4 times and every time was subpar. The first time the breading on the chicken was increadibly soggy and oily. The second time there was no gravy on the potatoes. The third time they gave me the wrong sides even after I double checked to make sure they understood which sides I wanted. The fourth and final time they forgot the biscuits. I know all of these are very minor issues but the fact that they haven't been able to get the food right for every single visit definitely says something. All of my orders were simple meals for only one person and the place had no to almost no other customers at the time. Idk what is up at this location. The only positive I can say is that they are consistent in their service, being they're...