Advertise $2.99 a pound for their flavored chicken wings and charge $11.99! Then Jay the butcher proceeds to blame the customer for their mistake! Sophie the owner's daughter says the price is the price and tough shit that they Advertise a totally different price! Sophie also stands behind the window and just stares at you while you finish purchasing what you are going to purchase like you the customer are the problem. I called and politely asked how to get in touch with the owner and she just hangs up the phone. What a bad way to treat who was a loyal customer. Obviously the management doesn't care about the customer service experience. How is it my fault that I expect to be charged the price you Advertise?! The same item with a different sauce was $3 less a pound. How about at least offer a discount since you Advertise the wrong price rather than punish the customer? They wouldn't even have a reasonable discussion. What a disgrace to such a great small business. Kasey who is just an employee was awesome and as helpful as possible in my opinion she should be in charge she actually makes you feel appreciated...
Ā Ā Ā Read moreNormally this place is the best. But the prime rib we got this year for Christmas was hands down the worst prime rib we have ever had. Cooked to 130 and the meat was very tough, not at all like their normal cuts. It had a very wild flavor, tasted much more like venison than beef(not at all the flavor you expect from a prime rib). I noticed when I opened the package that all of the fat had been trimmed off already, this is not what I have gotten from them in the past. Really felt like this beef came from an inferior farmer who allowed their cows way too much graze time and was trying to save money on feed. Which made me wonder why was the fat trimmed down so close? Was it because they knew this was low quality meat and trimmed more of the fat in an attempt to hide just how bad the wild flavor was? Either way I was absolutely disappointed by this "prime rib". Now generally I have gotten wonderful meat here and in the past the prime rib has been wonderful, but not this...
Ā Ā Ā Read moreMy family brought a deer in for processing. It look months before they said it was ready. Received one box of 2. All that was given was hamburger. Called and visited this place twice. All they could say is they will look for it. They know they do not have it . It was paid in full. I do not know if he was the owner but he said he wasn't doing this next year. What a comment to make for a customer who paid. He should refund the moneys, but no mention of that. I guess the next step is taking legal action. You deer hunt for the sport and to put food on your table. It saddens me that we...
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