Sintec Audio — Local services in Bemidji

My first experience with Sintec audio:

I drive a manual transmission Jeep Wrangler. Sintec was recommended to me by another manual Wrangler owner citing they had the best price for a remote start installation I was looking for. I stopped in and Chris showed me the different options they have and explained the differences. I made my appointment, and even though it was a tricky because of my type of vehicle, they got it done within a few hours.

After having it for a week I had MANY problem. My powered running boards were acting strangely and my door sensors kept saying my doors were open when my vehicle was closed and locked, forcing my car alarm to go off. I expressed my frustration with Matt and he got my Jeep in as soon as possible, stating he wants my service there to be hassle free. Despite the remote start creating offering zero support to Matt's team based on my vehicle style, Sam and Matt were able to reprogram my remote start to get my car back to fully functioning WITH remote start.

The customer service and helpful nature of the entire team is top notch. Even though I had issues (strictly because of the specifics of my vehicle, not because of lack of expertise) they were more than willing to get my vehicle in and make sure I left with a vehicle I was happy with.

A week after I had my remote start fixed, I took my Jeep in again to have my LED headlight looked at. They had it fixed and working with 20 minutes and I was out the door.

Despite the name, Sintec does just about every service you can think of; all vehicle electronics, running boards, winches, interlock, you name it.

I would definitely recommend Matt and his team at Sintec to anyone, and will be a repeat customer. Nothing beats the customer service of locally owned and operated and these guys...

My son spent well over $2,000.00 buying products and services provided. My sons speaker went out with in a year of purchasing and installation. The owner Matt is telling my son he needs to pay them just to look at the speaker and then once they identified the speaker was not working he told my son he wouldn’t replace both speakers (They come that way from the manufacturer) But just the one and he has been eating for it for over a month.... still hasn’t hear anything from Matt or anyone. I do not recommend this company for any type of work needed. I will be writing a letter to the better business bureau with dates, times, receipts for services and products bought and paid, as well as the unprofessional customer services we have received. I say we because I also called in regards to my sons speakers and they could not tell me anything about when the product would be there. I know we are going through a epidemic but this is pitiful, I’ve ordered tires from across the country and have revived them already....

I have to take the time to thank Matt so much!

Yesterday, I went in for an appt. to have my speakers replaced. They were full of static, and one didn't seem to be working. Matt tested them all, said it only needed adjustments to the settings, and they are just fine! I was happy I didn't have to pay the $200-$300 I thought I was going to have to. I was especially happy that Matt was honest and didn't charge me for work I didn't need or try to sell me anything else. He was professional, fast, and after him working on my settings and the adjustments on the car stereo, it sounds so much better! He's also a mechanic I found out, so I'll be going back for any car needs or audio that comes up.

Thank you, Matt! This shop is...