KAY Jewelers — Local services in Bend

I can't say enough good things about the Bend, OR store. I have been a customer of this particular location for 6 years and EVERY time I have gone in it has been a phenomenonal experience with their staff. But I have to share the most recent interaction. I took my mom in to discuss about having a couple of her rings sized and refurbished. We were immediately met with the sweetest smile from Cameron. My mom was in a wheelchair and he treated her with the utmost respect and explained everything in great detail and kneeled down to her to get the accurate sizing of her fingers. He and I also clicked right off the bat. I was so thankful for his genuine care for my mom when so many others ignore the wheelchair and the person in it. What he DIDN'T know was that this encounter was right on the heels of my mom getting her diagnosis of Alzheimer's and the way he took care of her was off the hook and this daughter was filled with gratitude. Cameron is an absolute treasure and such an asset to your team so don't let him go! As I said before, the entire team is wonderful, personable, knowledgeable and extremely nice. If you are shopping for something new or you need existing jewelry looked after, you don't need to look anywhere...

This was our first purchase with Kay's Jewelers ever. We originally went in for a specific ring. They didn't happen to have that one on the floor, but they did have another one that caught my eye. We purchased it last Thursday. The manager was the one who helped us and she was very friendly and patient (Elizabeth) . Since they logged our information, I happened to get a President's day sale notification on my email. I looked for the specific ring we had just purchased and found it to be even more on sale. We called and Krista and Lizzy were very helpful and happy to help us and offered to refund the difference on price Thank you ladies! amazing. So far, I am loving everything about our...

I have always had such a wonderful experience with the team at Kay in Bend, especially Tamara. She always remembers us and is fun and so helpful. I have purchased many gifts and upgrades here since 2014.

Our most recent purchase was a lovely lab grown oval solitaire for our 18th wedding anniversary /my 40th birthday. We’ve taken advantage of the diamond trade in program, I’m a big fan. This experience was no exception- we had such an easy time trading in my previous ring for my DREAM solitaire.

I know I’ll be back again for any upgrades or special occasions, Kay is the best.

Thank you to Tamara, Cameron, and Amanda for helping to make our celebrations so meaningful...