Fit4Life Health Clubs - Benson — Local services in Benson

Wanted to share feedback for people who join Fit4Life and sign up for the free Functional Movement Assessment. The way it was presented to us upon signing up was a way to "look at how you move and learn some exercises to help you balance out your movement." You then receive text messages about preparing for a "fun workout" and a video with how to prepare for the session. In reality, you are asked about your overall health, goals, and get weighed/BP/fat composition/measurements, a 20 minute pitch for personal training, 15 minute assessment, and about 15 minutes of a workout.

I wish the appointment was presented as what it was: a way to educate people about the type of personal training Fit4Life offers. It would be good for people who join with a desire to track their weight, fat content, and measurements. In my opinion, it is not good for people who feel satisfied with the routine they have/know how to create a gym routine, people who prefer a more intuitive goal orientation (as this approach focuses on numbers as the metric for progress), or those who hope to have a fuller understanding of their movement at the end of the session.

While I feel the person who I worked with had good intentions, there were multiple times throughout the assessment that I did not feel heard. I also was under the impression that the workout would be aligned with the health assessment- tailored to address misalignments or imbalances. If mine did, I don't know, because there wasn't any discussion about why the exercises were chosen or what they were targeting. The approach seems very one-size-fits-all to me, which is not in line with how I feel a workout routine or health assessment ought to be.

The gym itself is clean, well staffed, and the equipment works. I am looking forward to implementing a few of the locations into my wellness routine, but also wanted to share feedback on the free session so people get a more accurate picture of the nature of the appointment than was...

For starters, I have gone to this location on and off since 2020, and well 2024 is the first year I started showing up consistently. I had extreme gym anxiety and wasn’t very comfortable with the staff in the past years. Jess, the gym manager has completely made this an environment that I want to be in. She is a wonderful woman who genuinely cares about her clients, she will greet you AND will say a warm goodnight every-time single time. Makes you feel like you are seen. Her staff genuinely reflects that because they almost always do the same. Of course, I can’t forget about Mel. We worked together for about six months, she’s knowledgeable and very personal-able. She offered nothing but unconditional positive regard during our sessions and helped me face my gym fears! Lastly Chloe, she is as sweet as can be. I have not worked with her personally but she makes sure to greet me, check in with me, and follow up about any inquiries I have! Not only is the staff great but in MY experience the gym goers, are respectful and kind.

Comments about the actual gym: the gym is clean, always fully stocked with cleaner and towels, and multiple paper towel dispensers around the gym! A variety of consistent classes that you can join in the morning or evening. Lastly, equipment that is available to you at any time. This was important to me because I didn’t want to spend loads of money on equipment and not know what to do with it, so I just used the gym equipment and as time has progressed been able...

STAY AWAY FROM THIS GYM. They are very unprofessional and do not care about their members! The gym double charged my account for the initial registration fee for a total of $138. When I told them what they did, the “general manger” of the McGee location told me that they did not charge my account. Insinuating that I am lying. Even after I’ve showed them the fees taken from my account. I’ve had to spend a full week with an overdrafted bank account because of this situation. I could not buy gas, groceries and I am late on several bills because of this ordeal. There were many possible solutions they could have done to fix the situation like waiving the $69 fee in total, offering a $69 gift card, or even apologize for the situation and take the ordeal more serious. Instead they wanted to charge me a 3rd time this coming Friday for another $69. Even while I’m still waiting for the initial $138 to get back to my account. They are VERY unprofessional. Throughout the whole ordeal the “general manager” nor the employee that double charged my account never apologized or offered me anything in return for this situation other then some free fit4life t-shirts which would further endorse a brand that screwed me and some free training sessions. Such a...