T.J. Maxx — Local services in Benton Charter Township

I bought a children’s Christmas toy at the very end of February that the price tag was not on and the cashier made a new price tag and charged me full price. Later that evening came to find out the toy does not work. On March I was able to find time to bring the toy back, I did not have my receipt hoping they could pull the records up since they made the price tag or scan my card that I used with buying the item. As I waited all I could hear is the rest of the employees making fun of the item that it was a Christmas special they had, didn’t really appreciate that so I ignored it and the cashier came back to me said it was only work a fraction of what I paid for. I asked if they could use my card or look up since I just bought the toy not to long ago he said he couldn’t do that and he was not going to deal with this and brought his manger over. The manager was very unhelpful and was not even wanting to do anything about it. I’m very disappointed on how this was treated and I will not return to this poorly run and...

Let me start with how I truly love this store. I do. I used to love the workers, it was always clean and nice. But I cannot ignore my bad one experience with them. I volunteer at local shelters and asked if they did any discounts on the cat treats that were going to expire in 6 days. The employee was super nice and asked the manager. The manager said no. Later I just asked for the corporate number because I did not blame them I knew corporate would have more pull. However ones I asked the manager and was super polite she was extremely rude. I’ve never dealt with a rude tj maxx worker until today. I was even informed that instead of marking down (I asked for 1/2 off) for shelters they said they just throw the treats away...

I am a TJ Max rewards card member and was lucky to win a $10 gift card at the early shopping event yesterday! I was very impressed with the friendly and most welcoming greeting, loved the high energy and upbeat fibe! Those ladies are super nice and very helpful! That store is always clean and well stocked! This is my favorite TJMax store by far, as I try to stop at as many between my home town in Midwest Indiana to Southwest Michigan where we have a cottage! Thanks for making my shopping experience so enjoyable with awesome customer service, you just don't see that much anymore! Can't wait to...