We've ordered mattresses and furniture from Don's for years and are always pleased. From showroom selection to after-sales care, their service can't be beat in Lancaster!
The sales team is never pushy, but rather they take the time to understand our needs and budget so we walk out with just the right high quality items for our home.
The delivery team is just as great: quick, friendly, and on time every time. They not only assemble the furniture they deliver, they also repair it. We have a big family, so our sectional gets a lot of heavy use, and I've had to have braces repaired on two different occasions. They took time to show me the damage and how they repaired it making it stronger than before. It was put back together so carefully that it's impossible to see that there was ever any damage.
Forget the flashy chain furniture store and...
Read moreMy dear friends 86 year old Mothers went to Don's furniture on 5-9-2019 and purchased a bed. She was told that the bed would have to be ordered and delivered. Ok sounds normal, but then about a week later she was told that the bed frame that was received from their supplier was broken and that they had to re-order it, all the while there is a demo model set up in the store. Okay well we are almost a month into this transaction and the poor old woman still has not received her adjustable bed. Sure they brought a mattress and a regular ol bed frame but she is elderly, and she saved her money and tried to spend it locally on the bed she now needs but these slackers over at Dons Furniture keep making her wait! I would love to ask them for a refund on her behalf, this is...
Read moreHad a pleasant experience both at the store & with the delivery. They have very nice furniture at reasonable prices, & was able to get the couch we wanted within a few days. Which was perfect because we just moved into our new house & I needed to clean the space anyways.
The delivery guys were awesome, unfortunately they had to work in the rain but they still got the job done. They were there within the time they said they would be! They also tried to get it down in the basement where our living area will be & although it didn’t fit they sure as heck tried which was great. The entrance to the basement is super awkard so we will have to knock out a wall or something.
Highly recommend...
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