I understand I went into the store 15 minutes before closing and the staff was preparing to go home, however the hours says the closes at 9. Upon entering the store, there were 2 males working there and I was the only customer in the building. Instead of some greeting me and helping me with my purchase, one of the gentleman decided it was best if he go lock one of the doors to make sure no one else would come in before closing. Furthermore, after being in the store for five minutes looking at shoes and waiting for some assistance in the size that I wanted to purchase no one came to assist me. Therefore, I left the store and told the guys thank you for not giving me...
Read moreHibbett in McCalla was amazing. However, the Academy Drive location in Bessemer was the complete opposite. I tried to pick up my raffle win around 12:15 on the launch day. Understandably a little after the 12 deadline but I was advised that since I wasn't there by noon I couldn't purchase them in store and could try to buy them online. My understanding was even if I arrive after 12, if the requested size is available I can still purchase in store. They did not assist with determining if my raffle win size was still available and keep saying "this is our first time doing the raffle so we're not sure exactly...
Read moreHibbett in the Promenade (McCalla) did an absolutely superb job on yesterday 8/7/25… I even lost my Driver License in the store during my Pickup order….However, today I called to see if they were actually there, the Lady told Me Yesand I told her Thank You and that I was on my way to get it… When I arrived they had my License ready for Me…. The Customer Service was just excellent…. Thank You Hibbett in McCalla, Alabama, You are my primary Shoe store...
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