Place is nicely constructed. Owner speaks respectfully and is knowledgeable with respects to the his topic of conversation. The shop reminded me of an old shop; FRANKS. I love this city and I loved growing up here even more!
I gave this business two stars because the owner took numerous phone calls while I was trying to establish a customer based relationship. One phone call was from a woman who wanted to sell her coin collection. Based on the shop owners language it was clear the women on the phone believed her coin collection was valuable. However, the shop owner told her to bring in her collection so he could determine the value. He then gave her a rundown on his alleged experience in the field. When the call ended, he started telling me how “everybody thinks they know the value of their stuff until they come meet me. And then they find out it’s either junk or not worth what they thought.” Not good for business to be speaking about a client like that. What if customer is right? I got a sense the guy pulls the value of your item(s) down to make the buy. I asked him if he buys “over-spot” and he said he only does if he really really wants the item. If the price of silver tanks, he still sells high(er) then the tank because he sells on the hope silver will regain, HOWEVER, if you sell to him during a silver tank and price high(er) then tank he won’t buy. It’s a rule only for him to enjoy. m a precious medal stacker. I brought him a 2018-W PGCS graded PR70 DCAM ASE in hopes to trade for silver. He used a magnifying glass to inspect the slab. As he inspected the slab he started telling me how there’s a lot of “fake” ase slabs and then tosses mine on the counter and asks me what I wanted for it. Hold on! Why toss my slab? It could’ve cracked or the seal could’ve cracked. It’s better to treat customers items with respect regardless of sale or buy. I wouldn’t toss any items he has displayed following my inspection. Anyways, he then decided to show me a photo of a 10oz gold bar, asked me if I know how much it was worth (before I could answer he told me what he thought it was worth; he said $25,000) and boasted how his friend wanted to sell it to him but he said no because he doesn’t have the customer to buy such an expensive item. I could’ve bought it but the price was too high and his energy gave me a clue he was too elevated to come down to...
   Read moreBeverly Coin, Jewelry, Records, and Appraisals, located in the heart of Massachusetts, is an absolute gem, and its owner, Spleen, is a testament to exceptional customer service. My recent visit there left me thoroughly impressed and genuinely grateful for an experience that is increasingly rare in today's world. I walked into Beverly Coin, Jewelry, Records, and Appraisals with a very specific need: an appraisal for a unique item that I knew might be outside the typical scope of a coin and jewelry expert. While Spleen readily admitted that it wasn't his usual area of specialization, his response was anything but dismissive. Instead, he immediately went above and beyond. He not only took the time to carefully examine my item, but he also, without hesitation, picked up the phone and called a colleague who he knew did specialize in that particular field. This act of genuine helpfulness was truly remarkable. His friend was more than willing to assist, and Spleen facilitated the connection seamlessly, ensuring I was pointed in the right direction. In an age where it's easy for businesses to simply say "we don't do that," Spleen's commitment to going out of his way to help a customer, even when it didn't directly benefit him, was incredibly refreshing and deeply appreciated. It's this kind of dedication that builds lasting trust and loyalty. Beyond the incredible appraisal assistance, I also found myself drawn to the diverse and fascinating collection within the store. I ended up leaving with a truly beautiful ring that caught my eye – a testament to the quality and variety of items Spleen curates. Beverly Coin, Jewelry, Records, and Appraisals is more than just a shop; it's a place where expertise meets genuine care. Spleen's professionalism, his willingness to go the extra mile, and his evident passion for his business make it a five-star establishment in every regard. I highly recommend it to anyone seeking not just an appraisal or a unique find, but an experience that embodies true...
   Read moreI was born on a 78 rpm record or so it seems. My youthful memories are pressed in the vinyl 33's and 45's of the 60's and 70's. I stop for vinyl, now sitting at about 500 pieces. The owner seems to be a walking encyclopedia of rock, which is good for me when I'm trying to remember some group or son from 50 years ago. Last trip I walked out with a dozen albums, mostly those I always wanted but never could afford in those hippie days. Chicago at Carnegie Hall, Focus, Yes, ELP, Moody Blues, Santana, Jimi, Humble Pie, Janis. I asked about Congress of Wonders, sure enough he had it and knew which pile to look in. Which brings me to the owner's record organization. ...
It's mostly organized by price. Some are in user-friendly browse-bins, but most are stacked in manageable piles of 50 to 100. Not to hard to look through. No they are not alphabetized. But if you're looking for a specific artist, just ask. He'll tell you which piles to look in and he's always right.
And about clicks and pops. There are very, very few in the records he sells. Since I grew up with clicks and pops, they just sounds natural, like they should be there!
I'll be going back today (just stopped by here for the address) need to work on my Procol Harum collection (who I adore but...
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