Mattress King — Local services in Billings

Came in looking for a bed, Laurie approached us after a few moments and was very helpful with explaining each model of bed. She showed us a few models after telling her I slept on my sides. She left us alone for a few minutes while we lied down and discussed what we liked about the bed.

After we decided on a bed, Laurie was very helpful with getting my information for financing the bed and then showing me my options for their special they had for buying a bed where you got $300 in free accessories or $300 off the bed. I picked the accessories and she suggested I get the 5 sided mattress protector and then showed me my other choices. I decided on getting the bamboo sheets they had and took them home.

Laurie asked me what I was doing with my old mattress and I said I was keeping it. She then offered to have the delivery guys bring plastic over for my old mattress when they delivered the new mattress. The delivery guys were very nice and helpful with moving my old mattress and setting up my new bed. I also found out that they can come over and move my new bed when I move out of my apt into a house.

I have had a lot of difficulty falling asleep until I got this very comfortable bed.

I received 1 phone call from Mattress King asking how my bed is and have not been bothered since. I would highly suggest making your first and last stop at...

Amazing service. An associate (Clark) was right there to help us after we walked in, which is typical for a furniture store, BUT - he immediately let us know there was no pressure to make a purchase, and that the staff does not work on commission. While this may sound like a trivial detail to mention, it was actually immensely relaxing for a person that almost always is uncomfortable shopping at these types of stores because of the constant hovering of the sales floor associates. Clark led us to a bed that was connected to a computer which scanned our bodies to scientifically match us to a mattress that would be ideal for us. He then let us try three different mattresses, explaining the features and showing us how to use the remote for the adjustable bases. He gave us as much time as we needed to lie on the beds and get comfortable. The entire process was unbelievably smooth and stress-free. Delivery was excellent. Jerry and Dillan were quick and friendly. They were sure to explain all the small details about our adjustable mattress base, and were finished setting up my bed in no time. Overall, my entire experience with Mattress King was seamless and satisfying. I will definitely be returning to give them my business...

Right from the beginning, I had a lovely experience with Mattress King. First, they are conveniently located in the heart of Bozeman. Although there was construction going on near their establishment, they used big signs to indicate they were still operational. I was greeted by Valerie as soon as I walked in. We did a sleep analysis before she escorted me to each compatible mattress. She wore a mask and maintained 6 ft. the entire time.

I returned later in the day to finalize my purchase and bring my mattress/box home. Unfortunately, my purchase included a 10” mattress box, which was too high for my bed frame. I immediately called MK, and explained the circumstances. They were super helpful and willing to do an exchange. Due to COVID and lag in deliver systems, I wasn’t able to receive my mattress box until the following week. However, MK was SUPER flexible in providing free delivery, installment, and return to offset the delay.

I was so incredibly blown away and satisfied with my service. MK already has 5 stars, so I doubt my rating and review will do much. They...