TopZ Sandwich Company — Restaurant in Billings

First time ever having TopZ. Maybe I went on a bad night or bad time? Ordered for pickup at 5:30. There was literally no one else there and my order was the only one for pickup. Walk in, very friendly lady says hi, then proceeds to grab a loaf of bread and slaps it down on the NASTIEST cutting board I've ever seen before asking what we would like. This thing was dark brown and covered in vegetable juices and pieces, meat shavings, and bread crumbs. It was like something you see on Bar Rescue legitimately. Having worked in food service and managed a bakery/deli, there is no way this cutting board is being properly cleaned. She didn't even bother to wipe it off with a rag before putting the bread on it. That's how you get people sick. Ordered a chicken queso crunch and it was awful. Driest chicken sandwich I've ever tried to eat. Don't know if it was overcooked or just reheated to death but it was almost like shaved jerky. To top it off, it was absolutely smothered in black pepper. So much so that I couldn't even taste the cheese when I put it on the sandwich. Couldn't eat more than half because it was burning my mouth, throat, and nose. Maybe that's how it's supposed to be, don't know but it absolutely killed my stomach and I've been paying for it all day today. I just can't get over how disgusting that cutting board was. Especially the fact that there was no one else there and no other orders to make, they could have taken just a minute to at least wipe it down. Won't go back,...

Ordered the ham sandwich (toasted) and the veggie sandwich with soup. My ham sandwich was cold, even though it was advertised as toasted. The cheese was kinda melted but it seemed like it was just toasted super quick without having really warmed anything up. It wasn’t horrible but I only ate half. The veggie sandwich was drenched in dressing and the bread was so soggy it was inedible. As for the soup, there was a whole lot to be desired. It tasted exactly like the soup we used to get frozen in a box when I worked at a sub shop back homes few years ago. Really salty soup with not a whole lot of flavor. The soups were also lukewarm and since we are traveling we didn’t have bowls to warm them up in the microwave. We ended up throwing most of it away. 0/10 would recommend this place, especially if...

Our company orders from Topz almost every Saturday for lunch. Each time the food is excellent! I have found that it is better to order online as there are more options for customizing your sandwich, you could do that in person or over the phone as well but it's easier when the options are right in front of you. Plus it shows you a review of your order before you place it so you can see exactly how it looks. The food always arrives in a timely manner and we are on the opposite side of town so a big thumbs up there. Have they made a few minor hick ups before, of course, everyone will from time to time and that's fine. Overall they are an amazing place to order food from and I would highly recommend you try them! DO NOT FORGET TO GET A SIDE OF THEIR QUESO!!!!...