Cato Fashions — Local services in Bloomington

Horrible customer service!! I waited for an employee to let me in the fitting room as the fitting rooms were empty. The employee didn’t acknowledge me and kept looking at me. When the second employee showed up finally the other employee said she has to many to try on. After trying on the limit they allowed I had two more items she kept and would not allow me to give her two items back for the other two I had not tried on. She expected me to come out and stand in line to try on the last two items. I went to check out no staff in sight. I had 2 returns and the employee did not put a credit on my account instead issued a store gift card. The best part was as she was ringing up my purchases I looked at an item to the side of the register while I was waiting for the total and then she stops my purchase and rings up a customer that was behind me. The employees working today are rude and very...

Theres never a time I come here that I leave empty handed. The associates really do care and give their honest opinions in regards to the clothing, which is something that is rare to find with retail associates. Management has not been the best in the past as I’ve been a customer of Cato for several years, but Brandee the Store Manager has truly raised the bar over the years!! There’s never a visit that I don’t feel welcome and that is much...

Staff is always helpful and friendly whenever I go, clothes are a little old fashion especially on the plus size section from time to time. But it does have a big plus size section. And I find great office work clothes there and every now and again cute street clothes. I also love love love the clearance shoes. It’s affordable but the clearance racks are super marked down so I can find...