I literally never write reviews but from my past experience in the service industry i was dealt with in a way that one should never treat a customer. Everything was fine until we got to the self checkout for some reason my friends chip reader wasn't working and I began to look for an attendant to help her. I saw this girl with another customer and she looked to be dressed in street clothes so I assumed that there wasn't an employee nearby. I began to walk and try to find a worker and when I came back I saw the same girl standing by the rack of candy across from the self checkout on her phone. I noticed she had a walkie talkie and so I approached her and asked her if she was an attendant and if she could possibly help us. She replied with "if you need help you could have just asked" in one of the nastiest tones I've ever heard. When we approached the self checkout my friends were at my friends card work and this girl gave me the dirtiest look I've ever received from an employee. I have never been this rudely treated and left the store embarrassed and Confused. Both my friends agreed with me that this girl was unprofessional and...
Read moreThis particular Target resembles every other Target that you may find yourself in. One unique aspect of this Target is that there are snack options in the front of the store where people eat and often times sit to relax or read while drinking their coffee.
Today this store received a 3/5 rating due to the lack of customer service.
Upon walking around and passing by several store associates, none of them greeted customers or so much as gave them a glance. In a customer service environment associates should always be on the lookout for how they can help their customer, no matter what the current task at hand may be.
After looking around and failing to find what I was looking for, an associate at the self checkout did follow up by asking, "Did you find anything?" and when I replied they suggested looking at Dick's for a similar item. This same associate also held conversation with another customer, although very...
Read moreLadies and gentlemen welcome to the new Wal-Mart of Bloomington! Yes, that's right this "Target" has some of the most unhelpful, rude, apathetic, ignorant, and down right incompetent people I have ever encountered in a retail situation. The store hands have no idea what they're doing, can't help you with anything and damned if they'll offer to help, this place is so bad the management is as trustworthy and skilled as the new hires. So go in attempt to purchase your goods and don't ask any questions because you'll be sure to confound them. A simple return of an item turned into an ordeal where my Target card doesn't know which way is up because the clueless girl had no idea what she was doing and rung it up and refunded it all wrong and backwards. This store has been sinking for quite a while now, so pardon me and my stern review, but this place resembles a Wal-Mart more now than it ever...
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