This was my first time at this location. We went around 9pm on a Friday in Feb. Looks cute, easy to get to and park. I walked in and the 2 girls working the front had a look of disgust and annoyance. Definitely not pleasing to talk to, ask questions, or understand what the ice cream shop offered. There was no hi, what can I get you, how are you, nothing. I politely said with a smile, I've never been here before, so I don't know what I want. They just sat there and stared at me. They didn't explain the flavors or if they were homemade or what a cyclone was or anything. So I saw the cup sizes sitting on the counter and chose a german chocolate cyclone. The actual flavor itself was delicious. Chocolate with coconut, caramel and pecans. It did melt pretty fast. My husband was coming into the building still and I said just a moment, he'll order something and pay for them both. She was annoyed and confused. I let the girl behind me order first. Then my husband got a cyclone too. When he asked what was the size of the small cup and the price, they rudely pointed to the cups on the side counter. We went back to the car and ate our icecream, as I didn't want to sit on the metal chairs inside. It was good flavor, but I won't be back due to the...
Read moreOrdered a cheese cake cyclone asked for a scoop of lemon custard on top. Was told they can't mix. Somehow they gave me a scoop of lemon custard with cheese cake sprinkled on top. I told them that's not what I ordered. They simply told me we can't mix home made ice cream with cyclones. And walked away ignoring me completely. Ok I get you can't mix but how does that make you can order whatever you feel like I should have and not explain what I am getting before you take my money. How is it ok to walk away from a customer who just told you that's not what I ordered. Without even offering a refund. You just lost a customer. Chocolate moose wouldn't have had a problem and neither would diary queen of boosters. And if I told any of them that wasn't what I ordered it would have been made right or my money back!!! I'm felt forced to accept an ice cream I did...
Read moreI wish we had a great ice cream place on the east side of town. Unfortunately, the quality of Jiffy treat has been sloppy. Today, I saw a botched dipped cone go into a cup and still be served to a customer. Also, management is weighing ice cream in front of customers. Something is wrong when scoops can't just be scoops. I ordered a chocolate malt and was told that there was no homemade chocolate. Then, I ordered vanilla, but due to a shortage of vanilla beans, they are not making shakes with vanilla. So, I ordered a kid size cone with strawberry, but they couldn't do that either. So finally, with a watered down root beer float and a tiny swirl for my daughter we paid about $6. Wth. I know that this isn't the biggest problem in the world, but ice cream joints are a place to forget and...
Read more