CAV Integrated Home — Local services in Bluffton

I want to comment about the great service Custom Audio Video provided on our audio/video system that was installed in the home we built in the Fall of 2012. There were several issues with the original installation that were never fully corrected. After several attempts to correct our problems with the original installer I decided to contact Custom Audio Video. Charlie Dray came to our home, diagnosed the problems and came up with a plan of action that included rewiring and re positioning all of the components along with installing a commercial router. Within the next few days a crew of three men along with Charlie came out and made all the changes required in about seven hours. The crew was very professional, polite and worked extremely well together. Before your CAV crew left, Charlie explained how everything worked and answered any questions I had.

It’s such a pleasure now to watch television or listen to music without encountering a problem or having to reset the system.

I have already told other friends and neighbors about your company and great service. I’ll continue to do so in the future. Charlie supplied me with a handful of business cards which I’ve handed out to prospective customers. By the way I’ve only got two cards left, so I’d like to get a new supply at your convenience. It would be nice if there were more companies, like Custom Audio Video in the Lowcountry.

Thanks again,

Mike &...

Having used CAV to update the AV system in a vacation home Sandy and her team were the obvious choice to handle a full wire and install at our new construction on Daufuskie Island. We requested wide range Internet, phone lines, gaming outlets, zoned speakers throughout, multiple TVs, Control4 smart system. The whole team was delightful to work with. The estimate was thorough, and there are no surprises with hidden fees. I never felt silly asking questions about tech items. We also had CAV install electric shades that are controlled by the TV remote remote, a touchpad or our phone. Jonathan set up all our electronics and showed us how to use everything. If I forget my lesson or get stuck I know I could call Charlie or James and they would figure it out. They show up on time and clean up before they leave. Who else does that? Highly recommend Custom Audio Visual. Professionalism...

Hi Sandy, We want to take a minute to let you know how delighted we are with your team. Scott is always a great resource when we need help. Over the phone, he has walked us through things with patience and professionalism. In the showroom, he greets us by name and ensures that all of our questions are answered. For home service we routinely request Matt by name. With him, We always know that we’ll get a knowledgeable technician who listens to our needs and never leaves without being certain that we know how things work. The fact that he’s a Philly guy is also a plus! Thanks Sandy. I’m sure that you are proud of the business that you’ve built, and we are proud to support...