Albertsons Companies Corporate Office Boise — Local services in Boise

Delivering to your Irvine, California distribution center. I drive all the way across the country to deliver the products you need to run your stores and time it so I’m about 2 hours early but with traffic of course, that can be tough around Southern California. I get there 2 hours early and get told I have to leave and can’t show up until 1 hour before. You all will not there us park in that huge empty lot you have on your property even though we’re delivering to you and you tell me if I park in the road leading to the property at all that you all will refuse my load. Wow, just wow. Were the reason you have anything in your stores at all and that’s how we get treated? You all also know here that the closest truck stop is in Ontario, California. That’s 1 hour away of traffic is good which it’s not so more like 3 hours away. Sooooooo, I have to leave for 1 hour to return with no parking anywhere around here…. Seriously, this is absolutely insane. Your security guard was understanding and felt bad but as he was telling me this stuff, some old guy pulled up on his cart and and said, what’s your appointment time? I told him and he said very aggressively, You have to go! I said, yeah I already know that. He said, are you leaving then? I said, yes but I don’t think I’ll come back here to deliver again. He said, you need to watch your attitude! I said, really? And instead of listening to me at all he gave me a dirty look and drove off shaking his head at me. I didn’t have an attitude at all. I was having a normal conversation with the security guard and that guy rolled up with a horrible attitude towards me. Albertsons, I’ve known and shopped in your stores since I was young and I’m 44 now. I didn’t realize that you all hate the truck drivers who fill your stores with product. I was told by the first guy that you use to let us park in that big empty lot but ALBERSONS stopped allowing us to even knowing we’re delivering the same day. He didn’t agree with it at all and didn’t understand why you don’t let us park there either. The other guy, who I’m assuming was a supervisor, is part of the problem. He was looking to make someone mad on purpose and that’s not ok at all. I seriously just drove all the way across the country to deliver your product to you and got there 2 hours early....

As stated after 10-15 attempts to talk to real person who can manage to say name clearly, review below posted facebook public, yelp, and better business bureau. Also instructed bank to get ,$60.83 you froze in my account for a delivery order with 3 of one substituted item. All other items out of stock. Still have empty fridge of items ive been able to eat without vomiting. Because of esophageal illness that might mean feeding tube decision on 9th. Sent email to site given on another another site but dony know if received because cannot find copy. This 25 year loyal customer had to for first time in life (78) warn people of how you do business and how little loyal long term customers mean to you. Were now at about 17 tries to talk to someone. Dont expecy yoill be anymorep caring than all others.

REVIEW: "Not something ive done but feel compelled to warn san diego and phoenix/maricopa county to be aware of convulted albertsons. Vons, safeway corporation. Had delivery order presuming albertsons but vons did order with safeway sending receipt. Had four items; one item substituted and other items " out of stock"  total for three of substituted item $9.00 but albertsond froze $60.83. Odds are astronomically low that a petsons entire list out of stock. Tried 10-15 times to request call from someone, especially corporate. Five days not even couryesy call. Due to medical issue can eat very little without vomiting. All these dsys later fridhe empty and cant go elswhere to buy because money frozen and ha ve to wait for SSN on first to buy. Ehether delivery or list in store be aware you could find oit everything on list out of stock. Sad ive shopped albertsons more than 25 years and loyalty or keeping good customers not a corporate concern. Filed claim with bank to challenge funds on hold but tskes 2-60 days to resolve. Just be awate of worst store management and thos type of issue. Never before have i posted negative warning but the have had amplevtime to show customers matter. They were told yoday that i would be doing reviews and stopping payment if someone didnt respond. Plrase be careful and sute of honesty lack in this...

Albertsons only cares about shoveling money into their greedy pockets. Customer service does not exist in store #414. They are the biggest bait & switch scammers around. I shopped there and they were out of 12 items advertised in the circular posted in the store. Manager said he would substitute a name brand for store brand, since it was Tuesday, the sale was still on. That sale was buy 10 cans olives for $10 with no limit. I needed to buy 40 cans for $40, like the manager said, there were only 32 cans so I mixed in 8 different size cans, the manager specifically told me to get the bigger cans or 2oz, my choice. I got to the cashier, he did not know how to ring a substitute item so called over boss. I was verbally attacked in a busy store, in front of all customers and staff, so boss could try to impress 3 pretty girls behind me in line. He then made a HUGE deal I took advantage buying more than 10 cans on a NO limit sale, which he gave substitution for. Claiming I can not buy what is left on shelf, other customers will need them. No he admitted he did not verbally attack or limit any of the customers who came in for a week before I did on the same item. I was not given a substitute, over charged for 32 items on that one receipt, verbally abused in front of the entire store and had to make a second trip 7 hours later to have my over charge returned. Worst part is, all the empty shelves that not only me, but others were complaining about, they had over 5 cases in the backroom. Had one single employee in the entire store went into the back, every shelf would have been stocked and none of this unpleasantness would have escalated to...