Bluemercury — Local services in Boston

Bought some foundation here got home only to find. They gave me the wrong colour. Also I was getting ready to leave and say these little gift bags with goodies in it I picked it up to look at what was in it and the girl comes running over to make sure I know THEY WERE ONLY FOR CUSTOMERS THAT SPENT $175.00 I spent 103.00 and what was in those gift bags wasn't worth spending a $175.00 as thanks there gimmick to get peeps in there to buy... I go to sephora or saks and I get more/ better free samples then the samples they had in this little itty bitty got bag.... Seriously between not being friendly, and messing up my purchase..... I will return my item and...

Had such a wonderful experience shopping at this store. An employee I believe named Yome was very helpful and knowledgeable about all the questions I had. I felt bad that it was almost closing time but she insisted that I shop comfortably without any worries. It was honestly one of the best shopping experiences that I have come across in a while. I have very problematic skin for quite some years now so it is difficult for me to find skincare that suits my skin. All the products Yome has recommended for me has truly changed my life. I am so grateful for her as many other places did not show the same care as she did. I will be shopping here only...

My wife had an extremely bad experience at the Newbury St location. The associate was a bald women who was dressed sloppy and inappropriate with a terrible attitude . She was unprofessional and racist towards my wife and her friend. The associate was condescending in the way she spoke to clients as well as other associates. You should be ashamed of the people you have representing a store with such expensive products. If we are paying a substantial amount of money for things the associates should be dressed professionally and not like they...