BYREDO Boston Newbury — Local services in Boston

In store visit: February 2024 Virtual visit: March 2024 Representatives: Ellie & Destiny

In a word, my visit to this boutique as TRANSFORMATIVE. I've been blessed enough to shop at some of the most preeminent shopping destinations across the globe: Miami, NYC, Berlin, Milan, Florence, Los Angeles, SF, etc. and each time I encountered Byredo I didn't take to it. While visiting Boston during colder temperatures, I decided to level lunch and walk a few feet away to Byredo for a simple utilitarian purchase: hand cream. This visit could have by all accounts been very transactional but Ellie decided to take me on a scent journey but first acknowledging my doubts. THIS level of experience is what one should expect at this price point. Ellie was attentive and within a few moments of dialogue able profile my scent preference. She nailed it. I have literally only encountered one other woman that was able to tailor my scent preferences with their perfume line. I kept that other woman on speed dial because of this extra special skill.

I followed up with this Byredo location specifically based on my wonderful experience bypassing the location that's within a 7 mile radius of me. How could I not? I've honestly formed an addiction to Byredo because I smell so clean and dreamy wearing Byredo! I reached Destiny. Destiny instantly partnered in Ellie's absence to continue the goodness that Ellie begun. Destiny doubled down on the wonderful experience in the best of ways providing guidance and personal recommendations. So when you see the consist 5 star reviews for Byredo Boston New bury, believe them. The staff here are definite...

I rarely write reviews, but this experience was so exceptional that I felt compelled to share. My fiancé and I were on the hunt for the perfect fragrance as a Christmas gift for him. After exploring several stores, including Diptyque—where we thought we’d found the one—we decided to stop by Byredo for one last look. That decision turned out to be the best one we made.

We were fortunate to have Savvy assist us, and I cannot overstate how incredible he made the experience. His expertise and passion for fragrances were unmatched. Unlike other places where we felt rushed or pushed toward bestsellers, Savvy took the time to truly understand my fiancé’s preferences. He listened thoughtfully, asked insightful questions, and guided us with such care and attention to detail.

What stood out most was how much Savvy cared about finding the perfect fragrance—not just something popular, but one that truly resonated with my fiancé and reflected his personality. The level of customer service he provided was unparalleled, making us feel valued and cared for throughout the entire process.

Thanks to Savvy’s exceptional knowledge and dedication, we left Byredo with a fragrance that my fiancé absolutely loves. The experience wasn’t just about making a purchase; it was about creating a memory. If you’re looking for not only an amazing fragrance but also an unforgettable shopping experience, I highly recommend visiting Byredo and seeking out Savvy. He turned what could have been a simple transaction into a moment we’ll...

I have had the pleasure of relying on Matt's exceptional expertise and gracious assistance at Boston’s Byredo store location on multiple occasions. His unwavering dedication to ensuring I discover the perfect fragrance, whether for a thoughtful gift or personal indulgence, is truly commendable. Matt's vast knowledge of perfumery and nuanced understanding of scent profiles have been invaluable in guiding me toward my signature Byredo fragrance, as well as introducing me to innovative and captivating new Byredo scents. His passion for his work shines through in every interaction, making each visit an educational and enjoyable experience! Matt's exceptional customer service skills, coupled with his remarkable product knowledge, elevate the shopping experience to unparalleled heights. His willingness to go above and beyond, offering tailored recommendations and thoughtful insights, demonstrates a genuine commitment to customer satisfaction. I wholeheartedly recommend seeking Matt's expertise for any fragrance needs. His exceptional service and vast expertise make him an invaluable asset to the Boston store location and Byredo brand, and I feel fortunate to have benefited from...