Louis Vuitton Boston Saks — Local services in Boston

When I first walked into the Louis Vuitton in Sacks Fifth Avenue, I was greeted by a delightful woman named Erika. I had never been to this store before and she made me feel welcome with her cheerful smile. She was so helpful in my shopping and I do not know if I would have been successful without her support and expert suggestions. I was shopping for a gift for my anniversary and my wife dropped hints she wanted a bag but I was a clueless husband in need of help. I pray to the lord above that Erika was standing in that store on that day because my wife is obsessed with her new bag. She takes it with her everywhere she goes and even has a pedestal that she places it on when she is not using it. I sometimes think she loves this bag more than she loves me. Thank you to Erika for the amazing suggestion because I definitely would not have picked out one as amazing. She should run the company, that is how much I trust her. Louis Vuitton is a better place...

This was one of the only Louis Vuitton’s I’ve walked into and didn’t feel instantly judged. Most of them have employees who seem lifeless and bored of their jobs. They also treat you as if they’re the designer and expect you to be too broke to afford anything. I love the surprise on their faces when I give my sale to a deserving sales agent. However, this one had a man working who greeted me with a smile and was quick to get me what I needed. I turned in my wallet for a repair and asked another sales agent about some shoes. I had also asked her about a belt but she was one of those lifeless employees and took away any excitement I had for them. She passed off my shoe request to the original man I was working with, seeming as if she didn’t expect me to buy them. So, after they so kindly helped me find my size, I took that information to Gucci and bought shoes there. Please be better with who you hire LV, it’s a really bad look...

Erika was very rude and racist…… When the 1st time I went to the store, she judge my clothes from up and down which made me very uncomforted....She frequently ignored me when I was in her store and asking her about the products (I doubt if it's bc I didn't wear fancy clothes and bags, or it's because I had a foreign accent). She gave me her phone number and asked me to contact her if I had any questions. But she NEVER replied me when I texted her to ask whether her store had a certain bag. After bought a bag and went home, the bag had so many scratches on the bottom buttons, she showed me very bad face when I returned it. When I visited the shop again, she even pretended cleaning a table and even reluctant to look at me (even for one time) when I was talking to her. It's very ridiculous to seems like I was begging her to sell me a bag. As a seller, she was not supposed to treat her customers like that. Would Never be...