Let me preface this by saying the space is awesome and I will be returning. It's conveniently located a 5 minute walk from the Back Bay station, clearly identifiable, staff were friendly, and WiFi is strong and devices connect quickly and easily. It's a space for everything: drinking, studying, socializing, watching the game. Not to mention it's open until midnight!! There are very few spots like this; so it's super unique, even from some of the other Jaho locations in that right. Oh and the music is on point and at the right volume as to be present but not overpowering.
Even though Jaho is great and I'll be going back, there are several reasons for 3 stars.
There are no prices on the menu. I know several others have noted this in their reviews. In the physical booklet there are prices, at least for drinks. This is pretentious for no reason. The customer deserves to know how much they are paying for something and make an informed purchase. 1a. The prices online differed from that in book they gave me. Online it said martinis were $10 but in the book it was $12. Please update the site or have menus per location. (See pictures) I ordered the voodoo cider which if was on the online menu would've been $8 but was $10 in person. It was good (cider + jack honey served hot)
The barista was not knowledgeable about the drinks on the menu. This is problematic because some of the ingredients are not listed in the big board menu nor in the drink menu. So if they're not there and on top of that the "server" doesn't know what am I supposed to do? I did notice upon my exit that the ingredients for my 2 drinks in question (Scarlett espresso martini and Vietnamese coffee martini) were listed on a blackboard; which make it even less acceptable for the employee not to know the ingredients in the drink. All I was told was the Vietnamese one is probably sweeter because it has condensed milk in it and the Scarlett is made with espresso giving it a bolder flavour. I may never know.
They probably don't list the prices because it is slightly overpriced for what you receive. My $10 sandwich was tiny. Yummy, but like where's the rest of it? The focaccia was soft and toasted well. I'm thankful I added pesto and turkey as the mushrooms tasted of nothing. The sandwich originally is mushrooms, provolone, and evoo.
People were huddled around tables and took the empty chairs which left tables with no chairs. That's quite annoying. Like please have spare chairs or something when this happens.
Even in spite of all this I'll be returning because Jaho is filling a niche market, and...
Read moreJaho has quickly become one of my favorite spots — whether I need a quiet corner to work, a cozy place to unwind, or a casual evening out with friends. The lighting, the music, the subtle aroma of freshly roasted coffee — it's clear that every detail at Jaho is curated with intention.
Their coffee? Next-level. Rich, smooth, and expertly brewed — no matter what I order, it never disappoints. I’m especially fond of their pour-overs and unique seasonal lattes (the lavender honey is a dream). And when the sun starts to dip, Jaho effortlessly transitions into a stylish wine bar with a fantastic selection. The wines are thoughtfully chosen, and the vibe at night is laid-back and intimate, without ever feeling pretentious.
What sets Jaho apart is the people. The baristas and staff are genuinely kind, passionate about what they do, and always ready to offer a recommendation or a warm smile. It’s rare to find a place that nails both craft and comfort so well.
Whether you're sipping espresso on a quiet morning or toasting with a glass of red on a Friday night, Jaho is a place that invites you to slow down, savor, and stay a while. It’s more than just a café or a bar — it’s a...
Read moreI used to enjoy coming here to study and do my homework, but unfortunately, a recent experience has made me decide not to return. The drinks are okay, but they’re overpriced for what you get. The main issue, however, was the service.
During my last visit, I was spoken to in a noticeably negative tone while placing my order, even though I made an effort to be polite. When I politely asked to modify my drink, the staff member responded by rolling her eyes, sighing, and saying “sure” in a dismissive way. This in itself was not the main issue. The thing that set me off was that I noticed I was charged more than what was listed on the menu on the tablet. The way I was treated only made me feel uncomfortable and unwelcome. I decided to ask the second staff member that was there as well, and he responded saying “what?” with a rude tone and glance. I was treated poorly overall and this experience has left a lasting negative impression, and I won’t...
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