lululemon — Local services in Boston

the store was clean and well kept however not all the employees were the nicest. One of the two employees at the dressing room was super sweet and kind but the other was not the kindest. However when another lady who came in from out of the country and was buying many things she was super kind, helpful, and talkative to her. Additionally I went to exchange leggings for another style and size and the tag said 98. However the checkout rang up 118 and I said the tag said 98 and she said they mistagged it and that was the price. I ended up just getting a tank. The next day I went to the newbury lululemon and they were the kindest. They told me lululemon has to honor the price tag and they were sorry that happened. I highly recommend going to the lululemon on newbury. It is 2 mins away from the prudential one, nicer people and a...

Had a so-so experience. I was greeted and offered service quickly, store was clean. The strange part was at the checkout. My husband grabbed two shorts for himself and a pair for me. He gave the sales girl his first responder id and she said in a not-so-clear and rude way that the discount was just for him. All the meanwhile disregarding my presence completely. We didn’t know what she meant and realized she only discounted his items and not mine. I find it odd that a husband can’t buy his wife items and that the sales person was awkward and invasive. If this very bizarre policy holds true then provide some training to the employees so they can communicate your policy without offending...

After talking to the first store associate I ran into, I was about ready to walk back out. When she asked me if I needed help, I said yes I’d appreciate that because I didn’t know my size since I tended to wear off brand leggings. She just snickered at me.

Maddie on the other hand was wonderful in helping me find the perfect pair of leggings. She is the reason I’m leaving a five star review. She was super patient and kind even though I didn’t know my size. I never felt embarrassed when talking to her, and it seemed like she genuinely wanted to help me. I appreciate all of her help and kindness, and I ended up leaving with my new favorite pair of leggings that...