I cannot thank Melissa Mercado enough for the outstanding service she provided me at the Maryland Express Tag & Title location inside the Bowie Walmart. I was in a very stressful situation after purchasing my vehicle from Nissan of Bowie back in January. The temporary tags they gave me expired, and shortly after, the dealership completely shut down. I had no way of obtaining my title or permanent tags, and when I reached out to Nissan Corporate, they told me it was strictly a dealership matter. I felt completely stuck and unsure of what to do next.
Thatās when I met Melissa. From the moment I walked in, she treated my situation with urgency and professionalism. She walked me through every step I needed to take to get my title transferred to my name and secure new tags for my vehicle. She didnāt just go through the motionsāMelissa genuinely cared. She even provided me with the appropriate MVA number so I could file a formal complaint against the dealership for failing to complete the registration process.
Ana, another team member at the location, also stepped in to help review my documents and explain the process clearly. The teamwork between Melissa and Ana was seamless, and their combined knowledge made all the difference. They were thorough, efficient, and most importantly, kind during a time when I really needed help.
If youāre ever in need of tag and title services, I highly recommend going to Maryland Express Tag & Title in Bowie and asking for Melissa. She turned a frustrating, stressful situation into a manageable one, and I am so grateful for...
Ā Ā Ā Read moreExceptional Service at Maryland Express Tag & Title
I recently had the pleasure of working with Deshon Fauntroy, the Office Manager at Maryland Express Tag & Title in Bowie, MD, and the experience was exceptional. Deshon exemplifies professionalism and efficiency. She provided clear guidance throughout the process, ensuring that all my questions were answered, and my needs were met in a timely manner.
The office, conveniently located at 3300 Crain Highway, operates smoothly under his leadership, and the entire team reflects his commitment to delivering outstanding customer service. Deshonās friendly demeanor, combined with her deep knowledge of tag and title services, made what could have been a stressful experience incredibly easy and straightforward.
If you are looking for a hassle-free experience with your vehicleās tag and title needs, I highly recommend visiting Deshon Fauntroy at Maryland Express Tag & Title. You will be in...
Ā Ā Ā Read moreI recently had the pleasure of interacting with the Deshon at Maryland Express Tag and Title inside Walmart Bowie and I couldnāt be more impressed!
From the moment i walked in, she went above and beyond to assist me with my inquiry.
Deshon took the time to listen to my concerns. She was incredibly knowledgeable and patiently answered all my questions without making me feel rushed. It was clear that she genuinely cared about resolving my request
Deshon not only resolved my problem quickly but also provided additional information that helped me avoid similar issues in the future.
She was prompt and courteous, ensuring everything was to my satisfaction.
Thanks to this stellar experience, Iām now a loyal customer and will recommended the company to friends and family. Deshon truly set the bar high for customer service!
Kudos to Deshon for making my experience...
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