Amazon delivery scheduled "before 10pm" through Amazon delivery. On the sunny delivery date with perfect weather I watched the "follow driver" map anticipating my package. About 7pm I watched the driver pass down the street in front of my house on the map. Never stopping or even slowing down. Shortly after I lost the tracking map, though it continued to say "on its way - delivery before 10pm". The next morning, again a sunny day with perfect weather, I check the delivery. They claimed sever weather delayed the delivery. What? Don't lie to me! Tell me the truth.
Day 2 - All day on day two there was a note, below where they claim sever weather (today is again a perfect day), that it will be delivered before 10pm. All day I am being held hostage by a delivery that never happened. I know that Amazon knew that the package was in no way going to get here this day. Another lie.
Day 3 - On the morning of the 3rd day I see the delivery, still delayed by sever weather (today is again a perfect day), is delayed for another 2 days...2 freaking days. Why? You have generated 1 very pissed off customer. I will now find things I need anywhere but Amazon.
Day 3.5 - I called customer service. After the bot, I spoke to a rep. We discussed rescheduling the delivery and he hung up on me. Amazon sux. I wish I could give them a -1 instead of a 1.
Day 4 - Still waiting. Still perfect weather. Still says delayed for sever weather. They now say that the delivery will be "Before tomorrow". They have offered me a refund on "My Orders". Why would I want a refund? I ordered the item...I want the bloody item. How hard is that?
Day 5 - Now they have passed the 3rd deadline that THEY set for delivery. Nothing yesterday. On the Amazon site it has has no date for delivery now - but it states that it is "still on its way". They could have walked it here in 5 days. Maybe it should have gone with UPS, FedEx or USPS.
Day 5.5 - I called customer service again. This time they did not hang up on me. The foreign accent all but told me that the package was lost, though he wanted me to wait for delivery through tomorrow.. The order was ultimately re-entered and I was told to expect the order in 2 days. I have trust issues.
Day 6 - After a reorder yesterday with a promise that the shipment will be here tomorrow, I look in "My Orders" and see that the new order is set for delivery day after tomorrow. Even the perk for poor service is poor service. Now the original order is requesting me to print a shipping label and return the item. I cannot return an item I did not get. Idiots.
Day 7 - This morning "My Orders" still says "arriving tomorrow". If this holds, the replacement delivery is one day after the perk 2nd day delivery that they promised. In fact, I just looked in my email. I found a verification that the shipment is expected tomorrow. Not only will it be 8 days late, but also 1 day late. It appears also that they are expecting me to return the one I never got.
Day 8 - I took off on my trip. The one that I told customer service about that caused the promise of 2 day delivery. In the evening I did get a email with a picture of the package sitting, lonely and alone on my front porch. I will have to annoy a neighbor with a request to collect my package and hold it for me. The worst is I did not get the item I had ordered 2 weeks prior to take on this trip. I fear this is the future of amazon. I will deal with WalMart.
Day 17 - I finally got my package from the neighbor. I checked it. It was fine. I now have 2 because I did get what I needed through WalMart while on my trip (with no stress and no problems - and the same price). The amazon order is a complete waste and way more stress than I want in my life. I still have a note that they want the original order returned with a link to a mailing label. I'm interested...
Read moreI have a no trespassing sign for some reason the Amazon delivery driver thinks this means him? The first package I was doing the dishes and I get a call from a Seattle phone number. I was thinking I don't know anyone from that hell hole but maybe I will answer it just for giggles. Low and behold its Juan from Amazon saying he was out front asking if I will come out and get my package. The second package I missed the phone call. He just leaves even though the reason I missed the call was because I was outside on the deck looking at him across the street calling me. I like the fact that they are hiring people from the community but the training is lack luster.
Trespassing definition Enter the owner's land or property without permission.
If I order something from amazon and expect it to be delivered this would be the permission to enter the owners land that you would need to not be trespassing.
The US mail person doesn't think that means them neither does UPS person heck the pizza person even knows that doesn't mean them. I hope in the future I can edit this review to be positive but for now I am thinking Amazon might not be as convenient as Walmart or...
Read moreI was tracking my delivery all day. At 9:30pm I received a picture of my packages from the delivery driver outside my door. It was my door as I could see my doormat in the photo. Immediately I went outside to grab the packages but they were not there. I assume the delivery driver took the photo so Amazon showed it was delivered but proceeded to steal my packages. No one was quick enough to come up to my apartment building and take them. We witnessed the delivery driver pull away. I got ahold of Amazon right away to refund the order but after all the reviews I've read I'm worried to ever order from Amazon again. Even a few days before I received an empty package and had to have Amazon re order the item. I saw a hole in the package and assumed it was an accident but now with this incident I'm not sure. I have a few more packages coming from this facility so I will update if the...
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