Diamonds N More — Local services in Boynton Beach

Here's the truth. They are dishonest and their word is no good. The two owners are Bruce and Jean. I bought a chain from Jean. Brought it back for them to fix because it had a problem with the clasp. Bruce was there and told my wife and I that there would be no charge for the repair. Two days later we come in to pick up the chain. Both of them were there and were arguing back and forth between the two of them and were telling me that they wanted me to pay for the repair. I said "that's not good business. Your word is no good. Without your word who are you?" Jean got all mad and loud yelling at me saying that she gave me a good deal on the chain so now she wanted me to pay for the repair. I said, "but your husband said it was at no charge.' He agreed that's what he had said but then he changed his mind and said I have to pay. I would never do business with them again. I told them that it is bad business and she said fine don't ever come back here again. I said don't worry I won't and I'm telling everybody else not to go there. There are other Jewelers out there. My advice don't go back to Diamonds N more, other Jewelers are much nicer and...

They're very kind. The jewelry on hand is the result of buying and selling according to demand, usually resulting in lots of handpicked, one-off original items with a story. Most of it is very beautiful.

Bruce and Jean really care a lot about their customers, and really care that the craftsmanship of the stones, settings, and the work they do for you lasts. We got my wife's engagement ring and wedding ring, and my own wedding ring, from there. When I was shopping around, it was important to me that I didn't just get something mass-produced and overpriced, but beautiful and unique with a history. Plus, I was completely ignorant and she was more than happy to give me a complete education.

It was a perfect experience and exactly what i was looking for. We came in several times after for a free...

I am appalled at the lack of professionalism by the owners of this booth. I wanted to purchase a 14k gold chain for a pendant I recently had made. I was greeted and a lovely woman tried to find a suitable chain. The owner Jean stepped in and asked if I had the pendant. She said " I am a yenta" let me see. Jean then proceeded to tell me the piece was poorly made. I did not ask for an appraisal or opinion. I do NOT recommend this merchant. If I had read the reviews I would never have stopped at this booth. When I shared my discomfort with her denigrating another vendor she told me I had " an attitude" . Extremely poor customer relations. I feel sorry for the woman who works for her. Again don't do business with...