Meijer — Local services in Bremen Township

Went to customer service because self checkout charged me 2x for a product, to get a refund. Getting to the desk was a challenge. It wasn’t very user friendly because of the way it was roped off. It was just unexplainable and confusing. As I was figuring out how to get there another customer cut in front of me so she was helped first. After the woman who was helped she started to backup the way she came in. I suggested she go left to exit. I thought she would go left because that would have been the most logical way to exit. Mind you, we were the only 2 people at the counter. The african American gentleman working than added his own two sense to the situation saying she could exit that way. Pretty much making me back up so she could exit. Really, I mean really there was a whole counter to the left to exit. He continued to argue with me, saying “she can go that way” again and again. Being very rude as he was blurting it out. “I mean REALLY rude”. He began to help me with an angry look on his face and said nothing. Not even “how can I help you” I tried to break up the anger and tension “I could see on his face” and offered him a popsicle, he said “I don’t eat that”. He could have said no thank you. I think the solution to this problem would be to please fix the entrance and exit guiding straps that block cart movement to guide you to the service desk. They’re not user friendly, very confusing and do not guide you to the desk easily. Maybe an ENTER and EXIT sign would be helpful too. As for the gentleman that helped me today on 7/23/25 at 1pm at the Orland Park store. If you should continue to work in customer service you should learn how to be respectful, and polite to people!!!!!! I love going to this store because it’s close to my home, but think I will not return. I’m a people person and feel this man shouldn’t be able to interact with others until he learns how to be respectful and polite to others. For god’s sake this isn’t the way to treat people that spend their hard earned money at this or any store for...

While self-checking out in the 20 items or less, I asked for assistance with a thing that didn't have the entire clearance tag. She scanned the item, and it showed the marked-down price. As I continued to scan my items, she stepped over and voluntarily scanned my water and bubbly. While I appreciate the assistance, I didn't ask for it. It's a way to approach someone when handling a transition. Instead of asking if I would like her to scan my items, she said, “Let me scan these for you.” I was thrown off by her randomly volunteering; it was apparent that she was paying very close to my transaction. Not that I have a problem with being monitored or policed in stores, but I am a BLACK WOMAN, and this is a very exhausting narrative. What was more concerning is that another customer started checking out, and she had over 75 plus items in her buggy. Not once did I see her step to her cart with a scanner to assist her voluntarily. She stepped far away as she checked out. This customer had plenty of items that she could have scanned, just like she did so without my approval. I asked for assistance with my mperks of course she couldn't assist me. I was told to go to customer service. What became more frustrating was when I realized she was behind me in the line waiting for customer service and left her area while the other customers were checking out. Based on the conversation with the person waiting for her, she left her position before her break to purchase three scratch-offs while still on the clock. Normally I shop at the Flossmoor location but I decided to shop here because I was close to home. However, after this experience, I will make a personal note to stick with my preferred location. I want her to mind the business that pays her not mind my business. Assist when inquired of and know how to handle the transactions in your area. Make it make sense. Stop...

Overall I normally do enjoy my shops at Meijer. Today I was granted with a terrible cashier. Her name being Nina P. As I arrived at check out there were only two lanes open both had excruciating long lines, Nina being one of the open lanes I was forced to make her my cashier. I got into line around 1:40 and the person in front of me had already unloaded all of her groceries onto the conveyor belt. People tried to get in line behind me but after sitting there and waiting for Nina, they decided to leave. I waited for a good 15 minutes and finally Nina was done with the person in front of me. Then finally she started checking me out, she slowly scan each individual item and struggle to find the barcode on almost every grocery (I understand it may be difficult to find it on one or two items but almost every single one is ridiculous.)As she was loading groceries into my bags I noticed she would only put one or two items per bag. My shop was relatively small and she gave me almost 60 bags for my groceries (ocean life: choking) at this I wish Meijer used paper bags. during checking me out she proceeded to ask my teenage daughter how much our fruit costed and genuinely didn’t know, really... Nina couldn’t have looked it up on her checkout computer? Ugh terrible service and I most definitely would not recommend. Try shopping Trader Joe’s or Whole Foods where...