1/10/23 - I gave them a two star ONLY because they do have some neat items for sale there. But what can I say about my recent experience with Vintage, Flip, Consign store??? As disappointed as I am to say this, there's a good chance I will never consign anything again with this store. I finally was able to retrieve my check; no thanks to them informing me of that.
I decided to consign my beautiful antique console table the first week in October. After my mother passed in September, I received some family heirloom pieces, and I had no place to put them without letting go of my console table, which was ok because I had no sentimental attachment to this console table. I decided to try online with no luck; I quickly decided, being close to my home, to use Vintage, flip, consign.
Although hearing about the 60/40 split with the sixty percent being in their favor did give me qualms about using them, nonetheless, it was them or the Goodwill! They informed me to call on the 15th of each month to see if my item had sold and to pick up a check; that was no problem.
The first couple of times my console table hadn't sold, Mid-December rolled around, and when I called, one of the staff members told me that there had not been a console table at their store for a very long time, I was flabbergasted and told her when I brought the table down, and I had a contract I had signed. She said she didn't know what to tell me, that perhaps I had the wrong place. OMG, what an insult that was!!! I calmly explained that I had the contract and was aware of the business with which I had consigned my table. She asked me what it looked like and if I could give her details, and then said she would take another look around and call me by the next day. That never happened. I gave a few days and called back and spoke with another person. This new person told me she had looked for my contract, that there weren't any contracts with my name, and that there wasn't a console table anywhere in the store, and there hadn't been for a long time, she would talk with another person and see if they had any information and call me right back.
That didn't happen; I called and left a couple of messages; at that point, I was pretty upset, and of course, no one called me back.
Holidays were here, so I tried again on December 28th, 2022; finally, someone else told me that they had found me listed with my name spelled wrong (oddly, when I checked prior month if my table had sold they had no issue finding me.) But because someone listed my name incorrectly, they had to send the check back to the accountant for correction. I was to give it a few days. Ok, a few days went by, and now it's January 2nd, 2023, and I was given yet another story, and again no one called me back. Yesterday, January 9th, 2023, I was pretty furious, but I called again, and the lady I spoke with said, "No one called you back last week??? I'm sorry about that; your check has been here."
I hope other people have good luck with consigning their items with Vintage, flip, and consign, but after all of this grief I went through, I will pass on consigning with this company...
Read moreThis has to be my favorite antique store in Bremerton. I stop by here often just to see what's been added or changed. I haven't purchased anything yet, but I love the no pressure atmosphere where the employees allow me to browse at my own pace and convenience.
There was only one odd experience I've had, where there was a woman in the "office" area who almost sounded a bit drunk or high on Xanax as she berated some employees about how to record a consignment at a very inappropriate level, complete with explicit content. It was disturbing to say the least. Perhaps she's been let go since then, but it really did make for a negative experience among tons of really positive ones. It's really the only reason why I'm giving 4 vs 5 stars. Everyone seemed to be terrified of her, so I certainly hope she isn't an owner or something. I left pretty quickly after hearing her cuss filled diatribe.
I've meet some of the most cultured and informed employees here, who offer you water, tea and coffee. They have a vast knowledge of each piece and it's history. I really appreciate that, especially when there's a huge difference between getting something hand-made vs. something truly antique. Most if not all of the furniture there is so beautiful and affordable, it makes me wish I had a larger home. I'm always in the market for furniture for our home, and I am consistently coming here to see what's available. One salesperson even sent me to the Habitat For Humanity store a few doors down when I was looking for a specialized kitchen gadget. I appreciated that, when the one item I found was a bit cheap looking, smelled bad and was overpriced for what it was. It may seem foolish to send a customer next door to pay $10 for something that this store would charge $60 for, but it's what keeps me coming back, so kudos to that employee. Instead of just looking for the sale, she was looking to make sure I got what I was looking for and came back for the amazing customer service. She even bravely brushed a spider off the shoulder of a customer walking by.
I really hope they removed that super abrasive woman from her supervisory position there as to avoid any more uncomfortable situations. Either way, even with that, I'll be back and I suggest you come check out this place if you're looking for something to complete one of your rooms at a fair price, quality workmanship and perhaps even a back-story you can tell people who...
Read moreThis place really does feel like a museum. The staff is always welcoming and helpful and there is always so much cool vintage stuff to look at, displayed beautifully. The biggest reason it feels like a museum to me though is that you can only go to look at all the cool stuff; when you check the price tag you’ll know you can’t take it home. Always a bummer to fall in love with a vintage piece of furniture and seeing it’s the same price as at the Ashley’s. I stopped going here to ease the heart-ache, guess I should have married for money instead of love if I’m gonna complain about furniture prices but alas, here I am trying to help another poor decor lover like myself. If you have a good job, like maybe a lawyer or a doctor, you can probably shop here no problem and I think you should, I know I would! If you’re looking for affordable but still cool vintage of similar caliber, head down the street to the habitat and support a good cause while you’re at it, I found a perfect condition velvet couch from 1972 there for $20, whereas flip would’ve charged $200+ for the same couch. They definitely have nicer things than a lot of other vintage places though and you can tell they care about the store and what they carry, it’s put together wonderfully, I just feel like Vivian ward in pretty woman when I’m in...
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