Mobile Depot — Local services in Brentwood

A scam. Took my phone for a screen repair. I was told that I would get the phone back in a couple of days. Each time I called, they told me they were waiting on the delivery of the screen. A few hours before I left the country, I called and they said I would have the phone midday. When I picked up the phone, I left in a hurry to trade-in phone at T-Mobile (flight was at 4 and I finally got my phone at 1). I arrived at T-Mobile to notice that the touchscreen on the phone didn't work. I called and was assured that when I returned, they would fix the screen. When I returned from my trip I went back to the store and was told that I must have broken the phone because they fixed the phone and it was working. Unprofessional work, looks like they broke my phone and are now trying to blame me. Asked to speak to the manager and was given the run around (out of the country, etc). Scammers. They must be paying for 5...

I started coming here back in 2022. Everything was okay until I noticed I had to keep constantly going back to them to get my phone fixed every time a single drop of water get onto my screen!! So just upgrade and get a new one right. So fast forward to Thursday the 14th I got my son phone fixed and everything was working fine until later in the day on Friday the 15th the screen just blacked out…. I came up here today the 16th and now I’m being told that it’s a “ Motherboard Issue “ with this phone. I’m very disappointed and confused. I just won’t be coming up here anymore & I will not recommend this place to anyone anymore. It’s this lady at Pentagon City near where the Marshalls, Costcos, & Best Buy is and she do a...

I took 2 phones their to get fixed they both had problems after getting fixed I took the phone somewhere else it was working perfectly and they did not issue me a refund or anything of that nature I will not go back to that store or recommended them he also tends to be rude and raise his voice at times this place does very...