My experience with Newfound Pet Center was great! It's a small and friendly family owned business. The first time I entered I was kindly greeted by the owners and their adorable dog. I was deciding on buying the first home for a Robo Russian Hamster and a home for a Large Syrian hamster. I was pleasantly surprised with the different options available and ended up buying 2 new critter homes (Kaytee Crittertrail Two Level Habitat and the Kaytee CritterTrail 1-Level Habitat). After some research I found that the 2 level habitat was to small for a Syrian hamster and unluckily the habitat for the robo had some missing parts form the manufacturer, which on a rare occasion can happen with Kaytee products. Even though that was the case, it was a quick trip back to store and nice and easy return process with no problems. I recommend giving them a visit if you...
Read moreI would not recommend using the pet self wash. It is not worth 20 dollars and is not accurately described on the website. The shampoo and conditioner they provide you is not what is described while making the appointment online. The description states you will be provided Earthbath Shampoo and Earthbath Conditioner. I was provided Burts Bee 2 in 1 shampoo and conditioner which was extremely watered down. Another issue is the shower head did not work. As soon as I picked it up it fell apart and sprayed all over the room. This made it very hard for me to wash my dog. The laundry basket over filling with dirty wet dog towels should have been my first red flag. Waste of money and time because I had to re wash my dog...
Read moreI had bad experience there the owner is rude and childish they stuck a rabbit in a 10 gallon fishtank after I gave him to them for a new home after I saw that I asked for him back he didn't have him for Evan 10 minutes and he said no he's his profit now etc so he said the tank was temporary but I went back and saw he had no water bottle etc just sitting in pee he can't Evan turn his body in a fish tank so i sent my mother in and hes now back home were he can actually breath good luck to you all who drop any...
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