h.g. Jewelry — Local services in Broken Bow

I happily spent over $300 when I visited HG Jewelry back in July 2019. I was super happy with my purchases until my four wrap bracelet started to unravel. I contacted Brandi Going early December 2019 to see if I could send it back for repair, however the price she quoted me was close to my initial purchase price, so I asked how much it would-be to repurchase a new one since the repair seemed steep. To my surprise, the cost of the new bracelet was even more than what I initially purchased the bracelet for!! She claimed the reason for the price increase was due to her being extremely busy. I am not quite sure how that works. Not to begin to mention in detail her unprofessionalism on her delayed replies. *See bad crafted bracelet below. #failedbusiness #unprofessionalbusinessowner...

Several years ago I bought a spinner ring from Brandi. I later gave it to an out-of-town family member who really liked it. Within the last month I ordered another ring with three spinners (using 3 different colored metals if possible). Not only was she able to do it, but she worked with me via Facebook Messenger to receive payment and coordinate meeting times at her shop (I live out of town and she has two young children). I love it! My sister does too, but this time I'll have Brandi make another ring so I can...

LOVE LOVE LOVE THIS SHOPPE. I love the Santa Fe style jewelry but the prices in Santa Fe are so expensive. I’ll never forget the first time I went into HG Jewelry, I was completely amazed. It felt like I had walked into a Sundance store for jewelry. I was taken back by the shoppe and the owner. The owner Brandi has even made a few custom pieces for me. Her prices are so reasonable especially for the quality of work and the quality materials. I don’t buy turquoise in Santa Fe any more, I buy all of it in BROKEN...