Pine Cellular — Local services in Broken Bow

I don't even know where to begin. This is the worst managed company from training to service I've ever seen. Transferring a phone number from outside the area code was a nightmare to start, from putting codes into the phone to getting my number out of limbo from the other carrier. Bad Sign!!! I depended on this phone for business and in February of 22 when Att upgraded their towers to 5g and canceled 3g service my phone stopped working outside the 580 area code. My phone is 4g so it should work right? No no no. I got the run around for two weeks and ordered many unlocked phones to try and get them working...it didn't work. I couldn't even call back my work and this almost cost my job. Absolutely ridic. I could get Data over the towers and make "internet phone calls" but no one could call me and I couldn't dial out. They only have a nationwide contract with Att who the blame for all this, yikes. It's your fault Pine, take some responsibility before you're bankrupt. Seems like some simple coding would fix this mess. They also acted like no one had ever ordered a phone and had it shipped to them. I sincerely hope a carrier buys them that cares more about their customers. 0 stars. ...

For years I have wanted to review this place. Here we go. Terrible customer service, ridiculous plan options, issues with Apple devices because they refuse to upgrade their systems, accounting for data differenly than what you use, and above all complete incompetence in relation to the status of their own systems. They also do not meet specified requirements for mobile data speeds or home wifi speeds, but that is Pine in general. When you purchase data plans you should be guaranteed around 5MBPS download and 5MBPS upload. You do get 5 down, but just barely 2 up. This is what you get when you pay full price. My advice, do not waste your money.

Pine Cellular. The only place where you pay for their best unlimited policy and are still met with bogus...

Overpriced and practically a monopoly for parts of rural SE OK. Constant fluctuation in signal and data speeds. I'd love to go to another carrier, but none can guarantee I'd get any signal for miles around my home. I'm stuck with a company that has strict limits, even on unlimited, for a price that leaves you feeling taken advantage of. I've been a customer for over 3 years now and the only thing I really appreciate is when leaving the state, I can ride on AT&T and not only get service, but better signal than I would anywhere in my...