Metro by T-Mobile — Local services in Brookshire

Went into the store to pick up a new tablet. Man said it was be about $150. I said I wanted to put it on my account. Then he proceeded to ask me a whole bunch of questions about my address birth date. Then when I produce the pin number I gave it to him once then 5 seconds later this guy asked me the same question that he just asked me what was my PIN number so I gave it to him again then he asked me a third time. But before I answered I said why are you asking me this three times in a row I just gave it to you right there a few seconds ago and you apparently typed it into your system. So I am going to have to change my PIN number because I'm thinking this guy's trying to scam folks that he's just trying to get people's PIN number so he can pass it on to someone else. No one should ask you for your PIN number more than once if they ask for it more than twice then they're doing something they're not that they have no...

I activated 2 phones 3 days ago. I went back to them to deactivate the other phone and was told by an associate there I couldn't return the phone or I would lose my phone and phone # I've had for years now! When I switched over to their unlimited family plan they told me I would be able to get my photos and voicemail from my old phone (which is broken) and That was a lie. I also still had 2 weeks left with my other carrier. Now I've paid for a whole month just to keep my phone number and get this phone. Now I'm stuck paying for 2 phones when I only need one, along with terrible...

I came here the other day and was helped by an older man. He was very nice and informative, very patient. We were able to get an iPhone 13 and 2 Samsung galaxy a9 tablets. All I had to do was pay 280 and that’s it. The activation process was fast and he even told us the cases were included in the price. Very good customer service and it didn’t make a BIG dent in...