Greeley and Nista Orthodontics - Newark — Local services in Brookside

Today was a real team effort at Greeley & Nista! Thank you to a great staff! The world is cautiously opening up and with that comes several medical appointments, particularly for my daughter who has been through a lot. She and I thought she was going in for a herbst check up or adjustment and to talk about her braces going on. With the great precautions in the office Catherine was let in first. When I got to the procedure area, unknown to me, the base part was already on the top and bottom teeth, I did not know this until Dr. Nista came over. I was upset that we didn't know it was braces day and that metal was the only option because of Catherine's mouth needs. I am praising the staff because when they saw that I was upset much of the staff cared to see what was going on, one technician brought over a model so that I could understand the procedure, another asked about our initial consultation which was a year or so ago, due to pandemic closings, there was no follow up consultation prior to today's appointment. Elaina (hope that is her spelling) is a RockStar!!! She communicated with other technicians as she was working on Catherine, she talked to her and encouraged her. Between Elaina and a couple of the other techs, I calmed down. Elaina had mentioned that it was an emotional day, I mentioned sensory overload, this included. We have a big family, Catherine is the first in our entire family to experience braces (some need them, but she's the first, lol!) At the end, we permitted hugs, (we were masked) Elaina hugged Catherine, then me, at that point the tears I held back came out, another tech touched my back. I subconsciously needed their care. As a mom (parent) we feel so much for our kids, Elaina is a mom and was very caring even as she walked us out. Catherine has so much in her mouth, but she has handled everything really well. Elaina did a great job, Catherine wears braces well. It looks like she's always had them. She is such a strong, beautiful girl. Thank you again to the Greeley and...

Greeley & Nista were the orthodontist practice our dentist used for her own son when I asked her who she actually used for her own family. Greeley & Nista practice was extremely skilled, professional, efficient, friendly, personal, and they consider each patient walking out there in the community an example of "their work" so they want it to show and they want long-term optimal results. So because of this they are very available to inform patients, work flexibly with them, and make sure the patients know about and are invested in their results. The entire staff was very skilled at working with youth and getting good compliance, while also serving all types of patients. Dr. Nista and staff helped us clearly understand the technical aspects of why our son would benefit from orthodontic work, showing us pictures and measurements and spatial relationships that we had no idea were not optimal for reasons beyond just "straight pretty teeth." They helped us choose a treatment suitable to our circumstances. They were available and responsive always for questions, emergency appointments, etc. Dr. Nista did a great job getting a not-so-invested teen boy to have good compliance and great results - not a small feat! My son enjoyed going to his appointments and felt safe and comfortable in the office. As a parent I know that this practice gave me the BEST results they could, not just "pretty good" results. Dr. Nista truly takes pride in his work and the offices are run like well-oiled teams. We are very happy with our choice of Greeley & Nista Orthodontics, happy with the results, and heartily...

The staff is very friendly and welcoming however I’m giving two stars because it felt like my personal treatment wasn’t treated as a personal case. Dr Nista was quick to answer any questions I had in a manner of telling me that everything would be okay in the end. It was as if all my questions were being answered with “trust the process” and “ from my experience you’ll be satisfied in the end” versus actually taking time to explain in detail answers to my questions. Also, once my braces were off, Dr Nista manicured my teeth. This step was done it seemed as if like clockwork-I was not asked if I wanted any of my teeth permanently shaved but it was just done because it was the usual next step. I noticed once given the mirror to finally see my teeth that too much was manicured off my left front too and this left a huge pit in my stomach and still does every time I look in the mirror. I was absolutely horrified that after having braces over the year that I was leaving less than pleased due to the orthodontist shaving my tooth and I left feeling less than perfect. I did not have feeling of “wow my teeth are great and I’m so happy to have my braces off”. If you decide to do business here, definitely push to have your voice and questions heard and not dismissed with quick answers to feel as if you’re getting your...