Metro by T-Mobile — Local services in Brooksville

Beware of Caitlyn S and any store that allows her to do this! Extremely unethical behavior. Illegal payment packing. (Unfair and deceptive trade practices) Quoted a price to upgrade my daughters phone. She added product to get to this payment without disclosing it was being paid for, just told “I was able to give you this lighting cable and added your daughters old phone on a new line for free” wasn’t told they were adding fees to activate it. And charging me for the lightning cable. Then folding the receipt and turning it to the...

Hello, my husband Harvey and I upgraded our services and added a third line on June 8th, in the Brooksville FL. Store. Agustin helped us tremendously and was very patient with all of our questions. We have been in other mpcs stores but prefer to do business with the one in Brooksville. Everyone in this store was more friendly and accommodating than any of the other mpcs stores we have ever been in. We thank Agustin and mpcs for...

Went to store today at 12 Greeted by jermery. Wasn't seen until 12:35 due to other customers which wasok. Needed my high security pass word. I was told he had to talk to his boss who wouldn't answer the phone. So he texted him then told my that his boss would get back with him. Now im already there 45mins. So i said i would switch my services. He seemed not to mind. It should be a better...