Old Navy — Local services in Brownsville

I’ve never had such a horrible time making returns at any store in my life. I was making a return 32 day after the purchase and I was denied the return. I had to call a customer service number telling me that I have to dispute the purchase and if I’m denied I won’t be able to make the return. All while the store prices will be changing making my purchase return a lower number because they have to value the stores numbers.

This return policy is ridiculous. Don’t shop here if you plan to make a return at any point....

For as busy as it was, the staff was courteous at most. Understandable because no matter how the guests would ransack the place, the staff stayed above the chaos and kept it clean and organized. Music a little too...

Love Old Navy, its a place I can find good pants but lately their designs have been less stretchy and feel their merch is aiming isn't aiming for plus size and a bit pricy. But still a great...