Goodwill Bryan — Local services in Bryan

Was overcharged. associate, Abby suggested I grab something in store for the difference she overcharged me. I said no, thank you just refund the money then she kept commenting on She is only human and Said it would take 10 to 15 minutes and had to get another associate to do so as she did not know how with language that did not need to be used. She then turned to a customer and another associate, and told them I had said the words of her to go to hell, I am flabbergasted with behavior of lies, and will not ever be shopping in the store again. With people already not wanting to support a nonprofit organization, I cannot see hiring and keeping workers who treat customers in such a degradable way. I have always loved shopping for a good bargain, but I will no longer support an organization who will keep employees who mistreat customers. Very...

I gotta brag about the Bryan Ohio Goodwill! I visit here often and always leave with a few items or a cart full! Love the nice new shelving they put up at the front of the store and the cleanest looking goodwills I shop in! Nice displays set up with items, super cheerful friendly manager Linda Grubb always making u feel welcome and recognized, great staff very friendly and helpful! The other nite I got my best treasure I’ve ever found there! This tops them all! I love the chucky movies well I got a chucky doll and he talks and moves his head and mouth! Myself and the cashier were both excited and amazed at what I found!!!!! I wish I could have attatched a photo I will be forever brag where I found it!!! I’m always referring people to go there! They deserve 5 stars...

Goodwill in Beyan gets some nice stuff but the older lady who works there some days likes to over charge and makes up prices based on if she likes you. I bought a desk paper shelf said $2 she charged $2 per section making it $8, it was stuck together couldn't pull it apart I tried. Yet she charged me like they were sold individually. For $8 I would have got a new one. She is always over pricing me and making up her price, etc. This year alone I have been charged $100 over the marked prices. Now if she is working I leave, I refuse to be checked out by her. I'm not sure if she pockets the overage or what but for someone coming in on a regular spending over $100 a trip why do u need...