I rated this one 5 starts is because they help you really sincerely! I needed to fix a light onto a ceiling, I went to Home Depot first, but the stuff they give me is not working, the screws are too big, not fit!( I did not mean Home Depot is not good, they are good, I also give them five starts). So I went to this valu that is closed to my rental property, this old gentleman, ( I feel bad didn’t remember his name) was really thoughtful, he thought all the processes that I would be done and all the problems I will have, then he pick me the right size of screws and other stuff, even explain why pick two of the little circles for me( I don’t know why I need it two). He was really professional and patient! with this visit to this store, I got my job done nicely! I rated 5 stars all because of his help to me! Thanks so much for your...
Read moreWe will never shop at value on Kenmore ave again! An employee told us on Thursday evening which was 3/22/19 that the valspar paint bogo sale was going until APRIL!!! We went back Sunday TWO DAYS LATER to purchase this paint & the sale was done! So I said well since she was not trained on what info to give customers, you should honor the sale still...since she is going to cost us more money. Not only would they not honor what THEIR employee said....the manager watched me leave without even picking his head up from what he was doing to offer some form of a discount. He heard me say I will just go to Lowe's or home depot & didn't even "try" to help! Never again we will be customers at that location. Retrain your employees please. They just cost us...
Read moreYour new paint system to make a mix does not work. I brought my old paint that your store made with the formula sticker on it and after 4 attempts and 45 minutes they were not able to mix the paint by the formula sticker on the old paint I brought in it the eye that scanner the old color. I can see if I brought in old paint that was mixed from Home Depot but you made the paint yourself and your actual location. All I am asking is try to find a better way to mix paints for customers because I wanted at least 45 minutes and still unable to get the paint I came in for. **Update Home Depot was able to match the paint in 10 minutes and for half the price you would have charged if you were able to...
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