Batteries Plus — Local services in Bullhead City

On Monday April 21st I went into Batteries Plus for golf cart batteries. Talked to a very nice man, James, and he explained that they only had 2 left in stock. I needed 6, so he explained that their order would be in between Wednesday and Friday of this week. On Friday morning we received a call and off we went to get our batteries, on the way there I was checking the paperwork James had given us Monday. The paperwork showed a 10% senior discount, which he had mentioned, however on our over $900.00 order we were only given a $30.00 discount. I ask about this and James explained that they put a $30.00 limit on the amount you can receive as a discount!! I have never heard of such a thing. A 10% discount is 10% off the cost of the item you are buying, not, unless it goes over $30.00!! I paid for and received the batteries, and yes the 3 to 4% certainly helps, BUT it is NOT a 10% discount that it states on the paperwork and just plain wrong!! If I spend LESS I am rewarded with a 10% discount, BUT if I spend close to $1,000 or more I only get 3% or less. How and in who's book is this a way to do business? I am very disappointed in the situation they put their employees in having to explain to seniors that the paperwork only SAYS 10% but it doesn't really mean that!! Only for people who spend $300.00 or less, spend more and you are punished by losing most of your discount!! James was very friendly and helpful, and I wish for his sake I could leave a better review but this discount thing is absolutely ridiculous!! I would truly love to get the remainer of my discount, 60 bucks is 60 bucks, especially to seniors! So next time I will buy 2 batteries at a time, receive my $30 and do this 3 times receiving my full $90 discount!! Which is what I should have done today! Unless you get it together and realize that saying you give a 10% discount means 10% on the purchase with no cap!! You can believe that everyone I know and everyone they know will hear about...

went in to get my s10+ screen repaired. during repair they cracked my back glass. upon receiving my "repaired" phone they offered to replace the black glass under warrenty. on multiple occasions i was told i would be receiving an opal white backing. the original repair was done in April 13th. called multiple times about my phone backing and was told i was waiting for it to arrive. found out in August it was never even ordered and we are now in September. i picked up my phone after finally getting my backing replaced and it is a pure solid white backing which wasnt the color i was told. it also has an air pocket in the bottom corner which has been there since i picked my phone up yesterday. you would think before returning a phone you repair to the customer there would be a series of inspections to make sure the job is done correctly. had i been told the backing would not been opal like my original i would have begrudgingly opted to a different color. i do not like the white color without the opal effect to it and i am highly unsatisfied with the "repair" i have received. called the store manager and explained the situation and was told there was nothing he could do to ammend the situation. he emphasized the fact that the repair was done to no cost to me, yet had they not cracked it during the first repair the second wouldnt need to be "free" to me. it isnt about the price it is the principal of the fact that they broke my phone and gave me a color im unsatisfied with while leading me to believe it would look like...

Everything went very well, except for the fact that these people are missing out on the very most valuable free service that they can use in 2017, I am a vlogger and asked if I could include my visit to their store on my Vlog.and they said no. My viewers look forward to my episodes, and hundreds of people could have seen not only their store but how nicely I was treated, and with the videos and the mention of their store, who knows how many people would have been informed and would have undoubtedly gone to the store for their next battery needs. As it was they refused to allow me to film it, and it seemed a shame for them to turn their backs on such an opportunity. I am only a few viewers short of having retailers, INVITING me to visit their stores just for the free advertising value. This guy is not as old as I am but he is certainly missing a great benefit by staying blind to what is going on in marketing these days. He is undoubtedly getting all the business he wants, or he would be taking advantage of social media to promote his store. Well, good for him, but he not only shortened my presentation of what is going on in this old man's world, but missed out on the benefit of my visit. So I must say the transaction could only have been better if he would open his mind to TODAY and quit living in the past. I run into all kinds of old people who are just missing out on one of the most phenomenal developments of our times. Best of...