Aaron's Rent To Own — Local services in Burleson

I just had a fridge delivered today and I my husband is traveling for work and I am almost 30 weeks pregnant so I asked the delivery guys if they could move my old fridge just out of the way ( I really wanted it on the curb because it doesn’t work and it’s just trash but accepted they couldn’t do that) but I physically could not move the fridge out of the way..well there were 2 delivery drivers and one was saying that it doesn’t matter if I’m pregnant they won’t touch it while the other was like “yeah okay in this instance we could” well the other delivery guy said absolutely not and then handed me his phone to talk to the GM who said the exact same thing and I’m a stay at home mom of 3 kids and almost 30 weeks pregnant and my husband is traveling and I have absolutely zero people to come help me move a fridge and they refused until finally the GM agreed to move the old fridge “very little” out of the way and at this point I was already crying and shaking from being stressed out..while the one delivery guy is scoffing at me and giving me a horrible attitude..I’m sorry but I pay almost $450 a month to Aaron’s for furniture, washer & dryer, and now a fridge I definitely do not deserve the treatment I received today. Pictures included are the condition the fridge they delivered is in. Not acceptable when I am paying $40 a week..or $160 a month…

Update: they are coming out tomorrow to replace the doors...

I recently moved here so I had to get some appliances. I picked a Refrigerator and washer/dryer set. I knew the fridge had some dents in it, so I assumed it was used and returned. I was told the items would be delivered before 3pm, but they were not. I was told they knocked but I never received a call until later. They came back later for the drop off and damaged my doorway on the way in, I will admit he told me about it and asked if we wanted someone to paint over it. When he installed the dryer it was making a loud noise (at this point I’m realizing they probably weren’t new) the guy said he didn’t know if it was safe to use. We set up an appointment for someone to check it out. In the meantime, I open my fridge and see dead roaches all in it. When the man arrives at my house 3 days later to fix the dryer he says that Aaron’s had me down as self pay so he had to come back once the mistake was corrected. I called Aaron’s and was told that the manager stepped out and would call me back. I never received a call back. So, all in all in less than about a week of having the items I told them to come and pick their items back up and took my business elsewhere. Definitely would...

This location is horrible they treated me like I’m not a valuable customer I have used Aaron’s on multiple occasions I got my kids a ps4, kitchen table set, bedroom furniture. The ps4 and table set was paid off I called in to make a final payment on my table set which was $154.14 the manager that’s working at the store now took my payment come to find out he overcharged me for $247.14 I called about the overcharge he continued to say that the payment was 154.14 that was authorized my bank account shows $247.14 after going back and forward about payment I finally went to the store to show the manager of the overcharge he finally showed me my account nowhere on my account showed the $247.14 he told me they would refund me I never received the $92.00 payment that’s owed to me now they want me to make a payment again but my account is up to standards with the overcharge I would keep an eye on your accounts and payments once made because they are taking more money than they are suppose to and covering it up I’m very upset it has been two weeks still no refund manager Aaron is his name employees stealing from...