Visiting from Houston for a funeral, this salon was recommended for mani pedi. The one star is because it appears to be a clean salon. But then it goes bad fast. Man at the counter tried very hard to rush me into my color choices but kept saying "Take your time", while pointing to the back saying, "They're waiting". The manicurist "Linda" had to be in training. I can't believe she could be that bad with any experience at all. She didn't smooth my nail edges after filing and she used what looked like a cheap emory board you get in a hotel room and felt like number 20 sandpaper. She did nothing to my cuticles (see pics) and left horrible layer marks on every nail. She did 2 coats and then went back with a wet brush leaving a layer as she "touched" up. Before she started to polish, I tried to explain how rough my nail edges were but she started to file again! I said NO, they didn't need filing they needed to be smoothed. They were so rough, cotton ball fuzz was still clinging to the nails when she started to put the base on! 2 nails were filed crooked on one hand and 3 on the other. I tried at least 3 times to get her to fix the rough edges when "Kathy" came up and tried to tell me she wasn't finished when I asked then why did she put base on?? Then she fussed at Linda who pulled out about an inch square of a buffer sponge to try to smooth my nails with. I was so angry and since my sister goes there, I didn't cause a scene and just wanted out of that place. My sister is NEVER going back and told me to demand my money back. The pedi done by "Kim" wasn't as bad but the nails weren't painted to the edges so you could see the white of the nail. I've been getting Mani pedis over 25yrs and this was the WORST EVER. Absolutely the worst. The pictures taken the next morning, speak...
Read moreI’ve been going to Venus for quite a while and have always been very pleased with them. But about 3 wks ago when I had my nails done I wasn’t very happy at all. The nail tech did my nails very fast and they did not look good at all! (I am not going to name the tech as they may have been having a bad day or something). Anyway I went in there yesterday after debating for several hours about going somewhere else. I decided I would tell John, the owner, about it and asked for a different nail tech. John assumed I wanted something like a credit for the mess up. I told him I didn’t want anything, that I just wanted to get my nails done right! He asked me to sit down and he would be back. In a minute he came back and following behind him was a nail tech that I either don’t remember ever seeing or she was new or something! She looked at my nails and asked me a few questions and proceeded doing my nails. She did a fantastic job! I have never had such a great job before! Her name is Lily and I highly recommend her! She takes her time and makes sure everything is perfect! I know who I will be requesting from now on! Lily is wonderful and John is great too! He came by many times to make sure I was doing okay and that I...
Read moreIt was my first time going there and overall my experience was pretty good. I was a walk in and was greeted by the owner (or who I presumed to be the owner) and he was real nice. I immediately got sat down with my nail tech and she got straight to the job. I felt bad, though, because I was having a hard time understanding both the owner and the nail tech through their accents. I'm not blaming them, English is a hard language and even I have a hard time with it and it's my primary language, plus they were really nice. However, I do think that the language barrier proved to be difficult, she would ask me questions and I'd ask her to repeat the question multiple times to still not understand what she was saying so I was really hoping that my end result would still be what I was wanting. The end result came out very pretty!. The color didnt end up being the one I had wanted, but it's still a pretty color. As for the actual acrylic set, she did such a good job, they're even and smooth and she was sooo quick with it! I was probably out of there after 40 minutes and that's including a bathroom break. I got a new acrylic set with gel polish for $40 (not...
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