My fiance bent her ring and I spent hours trying to find a repair shop that could fix it without a 3+ week wait. As soon as I connected with the gentleman working at this store, he said he could knock it out same day, and did so in 30 minutes.
Now, that is excellent service but he didn't stop there. He not only fixed the ring, he cleaned it, checked the diamonds for cracks, ensured the prongs were tight, and double checked that it fit properly- all for free.
We didn't buy the ring here, but regardless of that, they went out of their way to make us feel like we did. I'm not sure the next time I will be in the market for jewelry but if that's how they treated someone who didn't even buy from them, I can only imagine how they would treat a customer.
I'll go out of my way to make my next purchase here and if you're on the fence shopping- this is the place.
Also, the store was incredible on...
   Read moreWhat class acts! I dropped by today to get my watch band adjusted. The owner took the links out one by one, testing the fit after each one. I've never had someone take so much care and diligence in something relatively trivial like this. The pride he took in his work was palpable. When he was done they didn't even charge me. I honestly felt bad, I felt like they more than deserved compensation for all that work! Considering I bought the watch elsewhere, so they literally got nothing out of all that except, I suppose, my gratitude and deep respect. I recommend them wholeheartedly and would absolutely go to them again if I'm in need of a...
   Read moreI had the absolute best experience with this company! I haven't had my ring very long but had some serious issues with it. Of course I was super upset because my husband had used all his money to buy my ring. I took my ring to multiple local jewelers, all with good reviews, and this company was the best. Every time something came up with my ring, he asked me if I wanted to come in so he could show me, and I did. The owner is super patient, kind, and did the repairs for HALF of what another local jeweler was going to charge me. I will continue to only bring my ring here for anything as I know the company is affordable, honest, super kind, and...
   Read more