Walgreens — Local services in Cambridge

Walgreens in Cambridge, MN provides awful customer service - at least the full-time employee who works during the day, Kathleen. She's snarky, not helpful, rude, and outright needs help with her customer service skills. I have had a couple horrible experiences there. I was clearly upset and asked my entire transaction be voided, which prompted the store manager. Well she came up and wasn't much better - the look on her face said it all. She didn't ask one question about why I was upset or canceling my transaction. I would definitely not buy drug store cosmetics there either. After going to another Walgreens and getting great service from a beauty consultant, I went to the Walgreens in Cambridge. Since colors can be deceiving from the outside, I twisted the top of a lipgloss to peak at the color. No box or deals were broken - in fact, it had neither. Then Kathleen yells from across the store, 'Excuse me! But you can't open that!' In an old haggy,...

I do know they like to tamper with medication!! I don’t understand or know if I did something to them? Of if something else is going on. I just know that from month to month it’s different and even smells like someone added a burning hair like smell to it then later on I start getting nauseated and feeling sick and weird feeling! I have been talking this medicine for years and have never experience this kind of thing ever until now! I reported it and am now getting Legal help and a private investigation. The state is now monitoring the substance being add to my medication! Maybe there so over staffed that they hope some customers will go elsewhere I don’t know but what I do know is that I don’t deserve this kind of treatment! I also had a complete check up with even a EKG and found nothing until I take the meds from them! I’ll further update later to let you know what happens. I’ll have more...

I wish I could go zero stars!!!! 3 time in a row trying to get my prescription refilled!!! 1st time oh your doctor canceled them. I called my doctor and funny nurse was on phone with walgreens telling them that doctor never canceled!!! 2nd time same thing!!! Well what a shock. I am hearing same thing from walgreens!!! Looked up my chart have a message from my doctor reminding me to get refill from walgreens. Was just on the phone 5 2 24 about 630pm telling walgreens what I was finding and what all happened before! They hung up on me!!! Terrible customer service for...