I met the owner of this shop a year ago. She seemed like a lovely woman who was warm and friendly. I felt welcomed and well served. I stopped in yesterday and today. What a difference a year makes. There is an extremely rough, rude, ghetto woman working there. She has an attitude out of this world. What’s sad and disgusting is we are other Black women she’s treating this way ON SIGHT. She seems to think she is a guard dog and not a beauty supply store CUSTOMER SERVICE employee. She was so nasty yesterday during the checkout process my friend who was with me said she will never go back. After stopping in again today I also will never come back and will tell everyone I know to stay away. I asked to see a pair of cosmetic jewelry earrings that they had locked up (no joke). She refused to let me hold them as though I was going to steal a $6.00 pair of earrings. Really? I don’t put up with this treatment from fine jewelers. No way will I be treated like a thief at a dirty corner hair supply by an ignorant woman who is being paid to disrespect and mistreat her own people. The store is poorly stocked, the parking lot is filthy and it needs repaving, and the attached drive thru on the side is full of vagrant males wandering to and fro and loitering. All of that and a pitbull clerk makes this shop a no. I just read other reviews so the owner is clearly aware of the poor customer service and clearly is okay with it. You’ve lost...
Read moreNeeded to help my boss find a mannequin head and some wigs that her niece could practice for cosmetology purposes because where I guess she's attending they were going to charge her almost $950 just for the mannequin 🤯 when I heard that I was like oh no no no no no no no no no no! So I had seen the store drive past it all the time, and yes I've been to the one across the street the one behind BP and I don't like that one!! Yes,it's a bigger store, they have a larger selection, but they have no class and they make you feel like you're being stalked in the store😳🙄. However, at A&A my boss & I felt the wonderful sales lady gave us her full attention while still multitasking with other clients. Helped my boss with wonderful selections for her niece and the prices plus discounts were on point! 👉 I can't believe we got everything we bought for way under $500 . I have already been back and will continue to be a customer! I definitely suggest stopping in. They've got a wide selection of wigs( in all types & types), hair extensions, caps, nail polish, glue, nails, lashes, & makeup and...
Read moreThere is not enough variety of hair and actual human hair. One of the associates was very nice, she’d ask if I was alright and if I needed any help along with the other associate. As I was looking for what I needed I really didn’t find what I actually wanted and so I left the store. One of the associates came out and asked me to come back in the store because she said something looked missing, and so she showed me this package of hair in her hand. So I showed her every piece of hair I looked at and picked up which I placed back on the shelf or on the top of the hooks so the associates could place it back. And so after showing her she said ok everything was fine and that she believed me. I felt offended once I left the store because it felt like I was being accused of walking out with hair. I’ve been to this store quite a bit and I usually find what I need when it comes to hair products for my actual hair. After this little mishap, I will not be returning...
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