Anytime Fitness — Local services in Cape Coral

Update: 8 years and counting as a member. Always a 5 star gym. Please don't be fooled by any 1 star ratings, they are untrue & inaccurate. I visited several gyms when I moved to the area. Not one made me remotely want to join except this Surfside location.

Hailee keeps the gym clean. I've witnessed the trash being changed, the spray bottles and paper towels replaced. Among Hailee's cleaning duties, she is always available to answer questions. I personally witness the many appointments she has with new clients. There are a lot of new faces at our gym, but isn't that the point to having a successful business? If a piece of equipment needs service or replacing, Hailee contacts our gym manager and it is guaranteed to be fixed or replaced. Currently there are NO broken pieces of equipment. We have plenty of machines, benches and weights. All of our treadmills, bikes & ellipticals are working. Sometimes a pad needs replacing but the work orders are in the same day as they are reported. Hailee has an incredible work ethic.

As for Lee, he has been my trainer for 8 years. Lee is the best trainer I've had, he's friendly, professional and has helped me attain goals I never thought I could. I can personally attest to his busy schedule as I work out every day and after my personal training I remain at the gym for a continued personal workout. If I need to change my date or time of my workout, Lee has always been accommodating. Personal training and group classes are a favorite. Lee also teaches group classes on Wednesdays, they are both fun and filled with motivation. Lee encourages you while at the same time he can modify an exercise to fit your fitness level.

Staff is wonderful, friendly and helpful. Hailee goes above and beyond all day, every day and always greets everyone with a smile. Lee is and has always been nothing but professional. After 8 years I can honestly say that I recommend the...

I have been training at this gym for three years and personal training for almost two years with Lorena Balbuena, who is an outstanding personal trainer. I have worked with several trainers and gyms over the years, and this combination is the best I’ve ever found. I suffered from life-altering pain in my back, knee, ribs, and shoulders due to years of injuries – to the point where I didn’t think I could exercise again. Even simple activities like walking, hiking, cycling, or golfing were beyond my capabilities. Lorena studied each of my limitations and developed a unique approach that combines yoga, mobility exercises, strength training, weightlifting, warm-up routines, cardio, stretching, and whatever else is needed to address my limitations. For instance, I had a lifelong shoulder issue that Lorena researched and found effective strategies for, remarkably resolving my pain and strength problems – something two physical therapists had failed to achieve in the past. With her help, I have overcome so many personal limitations and am now enjoying life in the way I want! My latest adventure is learning to fly a paramotor, which requires full upper-body strength and running – something that would have been unimaginable without Lorena’s support. She takes a personal interest in her clients and takes great pride in what feels like mutual goals. Thanks to Lorena I’m doing better than I...

Bait and Switch Business Practices

I was recently enticed into visiting the Anytime Fitness facility at Surfside Shops in Cape Coral due to an advertising sign. I entered the gym and was provided with a data sheet which indicated the benefits of membership, the staffed hours of the facility, and the costs of the membership options. That was the bait.

I returned to the gym several days later after considering the costs and my budget. I decided to join and began the enrollment process. I provided my personal information and paid the one time key cost to the manager. The manager then informed me that in addition to the costs I agreed to, and the costs on the data sheet, there would be and additional cost paid twice annually. That was the switch.

I immediately told the manager to cancel my membership and refund my money. I am not interested in doing business with any company with deceptive business practices and the "Bait and Switch" form of fraud is one of the more common types in the retail industry. I would recommend avoiding the Anytime Fitness Center at the Surfside Shops in Cape Coral until they fully specify the complete cost of membership in their advertising...