Cali Couture Boutique — Local services in Capitola

The second I walked in I got great service, the place was beautiful, very clean and well organized, they were busy but managed to acknowledge me, quickly I got help finding few colors and dress sizes, I was recommended to look into some of their catalogs where within minutes I found my perfect color and style, but it needed to be ordered. I was nervous since I had only a week to get my dress and they say it is possible and indeed they did it! Lety was super helpful doble checking on my size and ordered the dress right away, two days later she was calling me when arrived to go in for measurements, alterations were needed then three more days later Lety on her day off contacted me to let me know my dress was ready to be picked up! And not just ended there the next day she called me following up to make sure I was happy with my dress! Tell me if this is not taking care of your customer! They went the extra mile and I could not be happier! My dress was a dream, I wore it to a concert celebrating my birthday in LA and everyone came to me to tell me how beautiful I was dressed, looking like a princess in Disneyland town was a plus!. Thank you Cali Couture team for making this purchase an extra...

This review is long overdue. I had booked an appointment online back in October of 2018 for the upcoming Sunday at 3:00. I got an email confirming the appointment. I drove all the way down to Soquel from Oakland specifically to go try on dresses here with my maid of honor. Arrived at the store a few minutes before 3:00 on the day of my appointment and found it closed. I figured it must just be open by appointment only and that someone would be there soon to let us in. We waited 15 minutes and no one showed up. I tried calling the number listed on their website and in the email confirmation, and it went straight to voicemail. I left a message and to this date never got a call back with any sort of explanation or apology. I can't believe the number of good reviews if this is the way they handle their...

I have visited my friend in Monterey all the way from Los Angeles, because I heard that she has beautiful dresses and amazing service. I have tried so many beautiful dresses and I was undecided what to buy! Then Leti(the owner of the store) she came kindly to me and said, why don’t you try this one? And I did! It was the ONE!!!! Among all the beautiful dresses I have tried she knew that the dress I wanted was the one she suggested! This shop has beautiful dresses and an owner that she knows her job so well!!! Just come inside and see! Tell her your thoughts and you want get disappointed! Leti, thank you so much for helping me out to find the perfect dress for me to the glamorous event I’m having...