Steven went above and beyond - knowledgeable and extremely helpful. I called to get information about a specific sofa made by Stressless. Turns out Steven has actually traveled to Norway where the Stressless corporation is headquartered – so he knew the product. He provided detailed information, not just about the sofa, but also how Stressless runs their pricing and sales promotions. He said Stressless requires all dealer sell at the same price, and because I live more than 100 miles away, I would likely avoid shipping costs if I bought from a local dealer. He then went on to locate a local dealer for me. He cared more about helping me than getting the sale for himself. Talk about amazing customer service and integrity. Impressive! If you live in or around the Santa Cruz area, Steven...
   Read moreI bought a sofa bed, sofa, and pillows from Ironhorse. My experience with the showroom, selection, and sales staff was superlative. I made numerous trips to decide on different models and fabrics. Kathleen was very helpful and patient as I deliberated over the choices. My sofas came in when expected, and the delivery team was careful with the sofas and setup in my home. I was extremely happy with the quality and comfort of the furniture and love the fabrics and colors. I am grateful that Ironhorse made shopping a pleasure and that I didn't have to go over the hill. Thanks to Steve,...
   Read moreWe had a great experience purchasing barstools from IronHorse. Adam was incredibly helpful in walking us through all of our options. He took the time to look at photos of our space to ensure the style and color we chose would be a perfect match. He was attentive to detail and made sure that what we ordered would be a proper fit. Thanks to Adam’s thoughtful guidance, the entire experience was smooth, and we’re very happy with our choice. Highly recommend. The stools are beautiful and so...
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