Mercantile Arcade — Local services in Capitola

Bad experience I had my family come to capitola for a first time visit to the game room in capitola mercantile we bought pizza at pizza my heart and some fish and chips at Zelda’s and white mochas at the coffee shop in the mercantile 6 of us all adults and one child with one very handicapped person in a large wheelchair we were just about to eat and we were told we cannot have 2 tables together it’s policy we separated them a foot or so and manager came back very upset and basically said put table back it’s the rules no exceptions I guess not for any handicapped person either no one was around and they weren’t busy there was no reasoning with the manager so we did it and tried to finish our food and games and get our prizes and leave it was so uncomfortable we are in shock to be treated this way from the manager he said it’s the rules period nothing is posted anywhere that we could not have 2 little tables together to enjoy ourselves. Bad experience but made...

This arcade was amazing. Fun games and reasonable prices. It felt like a real gem in Capitola, and I was surprised that more people weren't there! Made me feel like a kid again. There are a couple of claw machine games that are actually somewhat easy to win, which is really rewarding (even if the toy is worth less than what you're paying - part of the fun is feeling like you have some skill.) Some games didn't seem to be working, and you could lose a dollar or two swiping your card on these. But the owners seem responsive, so I am sure there was a way to get money back if you needed to. (I had enough fun that I don't mind losing a couple dollars since it supports...

your arcade is garbage I put in $50 in my card and I played the games. Some of the games don’t work and take my money. sometimes the bowling machine has no balls. Also the basketball machine has horrible quality balls. All of the balls are either flat or are not consistent. at least pump the air in the balls every once in a while also, the prizes are horrible. Even the top prize is something that only worth a few dollars at most never coming...