Jenkins Home Center — Local services in Carlsbad

The prices are decent and the furniture I've bought from here in the past was also good. The reason for my 1 star rating is the treatment I've recently received from this store. Two years ago I moved to Carlsbad and immediately needed furniture. I went to Jenkins and found what I needed. I met Rhonda the mgr and immediately felt welcomed. I made a purchase and came back several times. I recently visited the store again and was treated as if I was not good enough to purchase furniture anymore. I was treated like a second class citizen. Rhonda the store manager whom once was eager to earn my business ignored me. I walked out dissatisfied with the service I received. I've attempted to call the store to speak to her thinking maybe it was just a bad day. Until Friday January 27, 2017 at 4:00 pm, I was told by the lady answering the phone my business was no longer needed and Rhonda had more important clients to speak with. My advice to you is this. If you want a quick fix on great furniture, this is the place to go. But a relationship with a quality company to spend your hard earned...

We bought a speaker here that broke within one week , and we just chalked it up . Then we bought a wash machine and dryer set there and it broke with in a year . After several weeks of paperwork “losses” they finally sent a repair man out who said several more weeks before parts would come in . They did nothing and couldn’t care less saying their hands were tied repeatedly . I would not recommend this store...

I have buying from Jenkins home center for years now. They have given great service and when I had a problem with some furniture it was taken care of by Jody Jenkins, he went out of his way to make the problem right. I would suggest Jenkins home center for anyone looking for great service and quality home furnishings. Thank you Jody Jenkins for going above and beyond to make a...