Laptop Repair Carlsbad — Local services in Carlsbad

My computer screen was cracked and I needed it to be fixed, so my dad helped me find these guys. They charged 210 for the service and screen, which was about where it should be.They did not have the part in stock, so they ordered it and it came cracked when it arrived (which I assume was not their fault). So they ordered another and put replaced it as expected. After a week of waiting, my screen was finally fixed. We went in to talk with one of the employees about the results, and he said he noticed something wrong with my battery. I then said I wasn't having any problems with it, and strangely enough, the guy only had the computer plugged in on the charger when he was showing me the new screen they put on. I later got home and noticed that my computer would fail to even turn on unless it was charging. I let it charge for a couple hours, booted up my computer, and unplugged the charger. Computer instantly shuts off and will not turn back on unless I put it on the charger. Now, my laptop is turned into a desktop computer that is stuck at 53% battery. Another strange thing I noticed was that candy crush was installed the same day we came in to pick up the computer (note that I checked this as soon as I got home from the store). One last thing I'd like to point out is that the seam where the outer gray casing for the computer and the black lining part of the screen connect is not attached on the bottom, and I am able to see the LCD from the inside. I am not sure if this was already the case or if it was something they did, I just found it odd that my computer was separated in that area after they had done work on the screen. (Note that I discovered this while having to take a picture of the serial number of my computer to order a new battery). Overall a poor experience getting my...

Took my laptop in to fix the spacebar issue we left it there for 2 weeks.

After about 2 weeks of it being there we decided to retrieve the laptop. They could have easily said that this piece might be rare and it will take around 3 to 4 weeks to actually receive the replacement spacebar but they didn't give us any information about the repair at all.

They didn't even call us to give us any updates in the end we had to go there in person just to get an answer.

On top of that they didn't even do the common courtesy of putting back the spacebar that they took off so now even though the space part didn't work before I would have still like to have it there because now it looks fugly.

Unfortunately this was the only option we had for general laptop repair around where I live.

I actually had to buy a seriously broken laptop the same as mine on ebay so I can take out the spacebar piece that was still working on that laptop just to fix this issue.

I'm not mad that they couldn't fix it I'm mad that they didn't tell us that they couldn't fix it.

I would seriously recommend going to another laptop repair place I would seriously go all the way to Irvine or la Jolla...

The computer technicians I spoke with were all extremely knowledgeable and helpful. My Lenovo Thinkpad had an update pushed that resulted in my trackpad and touchpad ceasing to work. It was an issue that went far beyond reinstalling drivers, or changing settings in Bios. I was grateful that the employees patiently listened to me describe the problem, and took me seriously as I outlined the steps I already took to troubleshoot. I've had bad experiences with IT folks in the past steamrolling me and not really listening to my experience or diagnosis, which could save them time with their own troubleshooting. That was not my experience here. They were professional and skilled, and fixed the problem after an evening of dedicated work. They were able to get my computer fixed and back to me quickly so that I had it ready for a work trip, even though I had dropped it off with them on a Friday afternoon. The price for the repair was very reasonable considering the time they spent on it.

I would highly recommend this business for your computer...