Augustina Leathers — Local services in Carmel-by-the-Sea

DO NOT DO BUSINESS WITH THIS PLACE. TOTALLY UNETHICAL AND IMPOSSIBLE TO DEAL WITH!! IF YOU WANT TO LOSE $8,000, THEN GO AHEAD AND KEEP SHOPPING. If I could give this place zero stars I would. They sold/shipped us a coat that was the incorrect style. It was THEIR mistake. No refunds are given, only store credits. The staff was awful and rude. Then Augustina's offered - in writing - to try again to make the coat from an original. Tracy requested that we send our coat, purchased from Augustinas ten years ago, and they would have the designer copy it. THEY REFUSED THE SHIPMENT WHEN WE SENT THE COAT! How do people like this stay in...

This boutique has the most beautiful unique pieces one can find. My husband treated me to a beautiful coat from Augustina's several years ago. A year later find another beautiful blue coat that my kids treated me to for Mother's Day 2022. Tracy allowed me to put on layaway and worked really well with me on the layaway. I moved out of state and wasn't able to pick up the coat until Christmas 2023. This made for a wonderful Christmas. Tracy also got my husband a matching fur collar for his coat, which he gets lots of compliments for. Thanks Tracy,...

My husband and I visited Augustina leathers for the first time this August, we had an amazing experience. From the moment we entered the store we were greeted with friendly staff. The staff were very informative about all products. I discovered many beautiful leather jackets, one of which I absolutely loved. Being both senior citizen with somewhat been on a restricted budget they leather expert Jean and her assistants made it all possible for me to purchase a beautiful leather jacket!! A dream come true!! See you all next time !!!...