I Had an amazing experience with the store manager Wayne. My partner and I went into Sit n sleep Carson with the intention of purchasing only a mattress as my prior mattress was 8 years old and as a pregnant woman, my body was no longer supported. He was very informative, patient, and knowledgeable.
Since we haven’t mattress shopped in years. We decided to compare other nearby competitors.
Needless to say I went back to sit n sleep the next day convinced that I found the right mattress and of course because of the service provided by Wayne the day prior.
I ended up getting not only a mattress but also a full featured base, bed set, and a mattress cover all for what I believe to be a great deal. I did have to pay a little more for same day delivery since I didn’t want to wait for another 1-2 days for delivery. I will say the plus side is that their next day delivery is usually free and they remove your old mattress unlike their competitors who tend to charge additional for delivery and set up.
Wayne went above and beyond to help me choose the right bed set based on my current needs. He was relatable, informative regarding the mattresses, warranty on both the base and mattress, and their competitors. He also ensured that I was able to get my mattress delivered the same day and made sure to follow up with me regarding the update on my delivery.
I Would...
Read moreWow, I'm looking g at all the great reviews & hope this is the case when the inspection of my mattress is complete. Investing thousands of dollars on a mattress is not my norm, and for that amount of money, I expect to get what I paid for. The mattress that was delivered to me is much softer & sinks in way more than the mattress on display, and they get softer with time, and the expensive pillow I invested in as well, does not go well with the softness of this mattress as it did with the display mattress, all bad for my situation. Im pregnant and now have to sleep on a mattress that's not what i expected for 12 days (about 1/2 the 30 days trial period from day of delivery & all the phone calls in between) waiting for for an inspection of the mattress. I was told I would receive a call to schedule delivery, and instead of speaking with a human, I received a recorded message with a prescheduled delivery time window that did not work with my schedule. I made arrangements for someone to be home, so I was not there for the delivery, and came home later to find the mattress is not what I expected/like the one in the showroom. Sit n Sleep's 'hope' is to help our customers create a bedroom that is a refuge from the stresses of daily life and to help everyone enjoy sweet dreams of their own, and this has not been my experience so far. My 'hope' is that they get it...
Read moreAfter a few years of grieving the loss of my Tempur Pedic Luxe Breeze mattress and sleeping on a 10 year old mattress, I decided to bite the bullet and purchase a new one. I know I will end up purchasing a Luxe Breeze again in the future, but I wanted to have a decent mattress to hold me over until that time comes. I scouted several place on Yelp and kept returning to the Sit and Sleep just down the street from me. The place got 5 stars on Yelp - and honestly, that's fairly difficult to achieve in this day and age of such an entitled society. Charles and Javier were professional and kind. I already had an idea of what I wanted but was appreciative of the options they provided me. The whole transaction was quick and painless. I know that Larry reads all of these reviews, so I just wanted to say that Sit and Sleep is a real family owned business - they truly cater to the public and extend that same family values feeling to their consumers. Thank you guys for such a smooth transaction. Whether you know what you are looking for or need some guidance, skip the other places and visit a Sit and Sleep. You won't be...
Read more